Manager - SCADA

#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.

JOB SUMMARY

Job Profile Summary

Manages a team responsible for maintaining, enhancing, and expanding SCADA (Supervisory Control and Data Acquisition) systems and SCADA application support tools (e.g., Leak Detection, Batch Tracking, Training) that support pipeline and control center operations. Leads day-to-day operational execution and short-term priorities for SCADA systems and applications. Oversees team workflows, establishes priorities, and ensures the delivery of reliable, secure, and compliant solutions that enable safe and efficient Operations Control. Applies advanced technical and operational knowledge to resolve complex issues involving multiple variables and competing priorities. Exercises independent judgment in determining appropriate methods and procedures to achieve consistent and timely results. Partners with internal stakeholders and external vendors to support system improvements, coordinate implementation activities, and maintain alignment with regulatory requirements and operational standards. Delivers results that directly impact departmental performance, system reliability, and operational continuity.

Essential Functions and Responsibilities

• People Leadership & Team Management
• Lead, coach, and develop a team of Leak Detection and SCADA professionals; prioritize and assign work to meet operational objectives and manage daily workloads
• Oversee execution of team deliverables to ensure alignment with operational goals and priorities
• Conduct performance management activities, including feedback, development planning, and accountability for results
• Support staffing decisions, including hiring recommendations, promotions, and performance actions
• SCADA Systems Operations & Reliability
• Ensure the reliability, availability, security, and performance of Leak Detection and SCADA systems and application tools
• Oversee maintenance, enhancement, and expansion activities to support operational needs
• Identify, prioritize, and implement system improvements to enhance performance, stability, and scalability
• Minimize operational disruptions by coordinating system changes with production and SCADA Analysts
• Support troubleshooting, incident response, and escalation activities to maintain operational continuity
• Project Execution & Delivery
• Coordinate and oversee execution of Leak Detection and SCADA-related projects and initiatives, ensuring work is well-organized, standards-compliant, and properly validated prior to production
• Prioritize and coordinate project execution across multiple departments to meet operational timelines
• Monitor progress, resolve issues, and ensure successful delivery of system enhancements and implementations
• Ensure adherence to change management, testing, and system validation processes prior to production deployment
• Regulatory Compliance & Risk Management
• Maintain awareness of API standards and regulatory requirements impacting Control Center, Leak Detection, and SCADA systems
• Execute and support activities to ensure systems and processes meet compliance requirements, including adherence to the RPC System Integrity Plan and OMS.
• Support audits, documentation, and control center compliance requirements
• Implement required updates and enhancements to maintain regulatory alignment and audit readiness
• Stakeholder & Vendor Management
• Partner with internal stakeholders across Operations, IT, and other departments to align priorities and deliver solutions
• Collaborate with external vendors to deliver Leak Detection and SCADA-related solutions and services
• Support vendor selection activities, including bid evaluation and implementation coordination
• Monitor vendor performance and ensure adherence to contractual and operational expectations
• Asset Integration & Operational Support
• Oversee integration of new pipeline assets and operational capabilities into Leak Detection, SCADA and Operations Control systems
• Ensure accurate system configuration, testing, and validation prior to operational deployment
• Coordinate cross-functional efforts to support system implementation and operational readiness

Education

• Bachelor of Science (BS) in Engineering, Information Technology, Computer Science, or a related technical discipline typically required
• Equivalent combination of education and relevant experience in SCADA, industrial control systems (ICS), or pipeline operations may be considered

Work Experience

• 6 - 10 years related work experience 6+ years of progressive experience supporting Leak Detection, SCADA systems, industrial control systems (ICS), or IT/OT infrastructure within the oil and gas, energy, or related industry typically required preferred
• Experience supporting pipeline operations, control center environments, or midstream/downstream operational systems preferred
• Experience maintaining and supporting Leak Detection and SCADA applications such as leak detection, batch tracking, and control system interfaces
• Experience coordinating and executing system enhancements, upgrades, and maintenance activities in a production environment
• Experience supporting system reliability, availability, and operational continuity, including troubleshooting and incident response activities
• Experience working with regulatory and compliance requirements impacting pipeline operations and control centers (e.g., API standards, PHMSA or applicable regulatory bodies)
• Experience supporting change management, system testing, and validation practices for production system deployments
• Experience collaborating with cross-functional stakeholders (Operations, Engineering, IT) to support system performance and operational goals

Knowledge, Skills and Abilities

• Knowledge of SCADA systems, applications, and supporting infrastructure (e.g., Leak Detection, Batch Tracking, Control Center systems)
• Knowledge of pipeline operations and control center environments within the oil and gas industry
• Knowledge of applicable regulatory requirements and industry standards (e.g., API standards, pipeline safety requirements)
• Knowledge of system maintenance, enhancement, and lifecycle management practices
• Knowledge of change management, system validation, and production release processes
• Knowledge of vendor-supported systems and services within SCADA or OT environments
• Skilled in leading, prioritizing, and managing team workflows to meet operational objectives
• Skilled in troubleshooting and resolving complex technical and operational issues
• Skilled in coordinating cross-functional activities and aligning stakeholders to achieve results
• Skilled in written and verbal communication with technical and non-technical audiences
• Skilled in planning and coordinating system changes to minimize operational disruption
• Skilled in analyzing data and system performance to identify issues and improvement opportunities
• Skilled in managing competing priorities in a fast-paced operational environment
• Ability to apply independent judgment to solve moderately complex issues involving multiple variables
• Ability to lead, coach, and develop employees to achieve performance expectations
• Ability to interpret and apply policies, procedures, and regulatory requirements
• Ability to support incident response activities and maintain operational continuity
• Ability to collaborate effectively with internal teams, leadership, and external vendors
• Ability to adapt to changing priorities, deadlines, and operational demands
• Ability to use computer systems and standard business applications effectively

Licenses and Certifications

• None required
• Relevant industry or technical certifications related to SCADA, industrial control systems (ICS), or information technology (e.g., network infrastructure, systems administration, or cybersecurity) preferred
• Certifications supporting operational technology (OT) security, control systems, or pipeline operations environments are preferred

Strength Factor Rating - Physical Demands/Requirements

• Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Strength Factor Description - Physical Demands/Requirements

• Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)
• Walking: Moving about on foot (Frequently)
• Sitting: Remaining in a seated position (Constantly)
• Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)
• Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)
• Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)
• Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)
• Climbing: Ladders, Stairs (Occasionally)
• Balancing: Maintaining body equilibrium to prevent falling (Occasionally)
• Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)
• Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)
• Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)
• Crawling: Moving about on the hands and arms in any direction (Occasionally)
• Reaching: Extending hands and arms in any direction (Constantly)
• Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)
• Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)
• Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)
• Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)
• Hearing: Perceiving the nature of sound by the ear (Frequently)
• Tasting/Smelling: (Occasionally)
• Near Vision: Clarity of vision at 20 inches or less (Constantly)
• Far Vision: Clarity of vision at 20 feet for more (Frequently)
• Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)
• Vision: Color - The ability to identify and distinguish colors (Constantly)

Working Conditions/Environment

• Employee is subject to inside and outside environmental conditions

Working Conditions

• Well lighted, climate controlled areas (Frequently)
• Outdoor weather conditions (Occasionally)
• Dust, fumes, gases (Occasionally)
• Frequent repetitive motion (Constantly)
• CRT (Computer Monitor(s)) (Constantly)

Travel

• Travel may be required as needed to support business and organizational priorities

Driving

• Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license

ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.

ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email [email protected] or call 1-855-663-6547​.

Expected Salary Range

$146,000.00 - $220,000.00