Position Summary
The Manager – Receivables is responsible for leading and managing the Group's Accounts Receivable function to ensure timely invoicing, effective collections, robust credit control, and optimized cash flow management. The role plays a critical part in safeguarding revenue, minimizing credit risk, improving working capital, and maintaining strong customer relationships.
The successful candidate will oversee the complete receivables lifecycle, collaborate closely with commercial and operational teams, and provide strategic insights to enhance collection performance, reduce overdue balances, and strengthen financial controls.
Key Responsibilities
Accounts Receivable Management
- Oversee the complete accounts receivable cycle from invoicing through to collection and cash application.
- Ensure timely and accurate issuance of customer invoices, debit notes, and credit notes.
- Monitor customer outstanding balances and proactively drive collection efforts.
- Review and approve customer account reconciliations.
- Ensure accurate recording and allocation of customer receipts.
- Monitor unbilled revenue and coordinate with operational teams to ensure timely billing.
Credit Control & Risk Management
- Assess customer creditworthiness and recommend appropriate credit limits.
- Monitor customer credit exposure and ensure compliance with approved credit policies.
- Identify potential collection risks and implement mitigation strategies.
- Review customer payment behavior and recommend corrective actions where necessary.
- Support legal and commercial teams in collection recovery actions when required.
Billing & Contract Management
- Coordinate project billing activities and ensure compliance with contractual milestones and billing requirements.
- Review customer contracts, payment terms, and commercial clauses impacting invoicing and collections.
- Ensure billing processes align with contractual obligations and revenue recognition requirements.
- Resolve customer billing disputes and collaborate with internal stakeholders to expedite resolution.
Reporting & Performance Management
- Prepare Accounts Receivable aging reports, collection forecasts, DSO reports, and management dashboards.
- Monitor collection performance against targets and recommend improvement initiatives.
- Provide regular cash flow projections related to customer collections.
- Analyze collection trends and identify opportunities to improve working capital performance.
- Present receivables performance reports and recommendations to senior management.
Compliance & Process Improvement
- Ensure compliance with internal controls, company policies, and financial procedures.
- Support internal and external audits by providing required documentation and reconciliations.
- Drive continuous improvement initiatives within receivables, billing, and collection processes.
- Support ERP optimization and automation initiatives to improve efficiency and reporting accuracy.
Key Performance Indicators (KPIs)
- Days Sales Outstanding (DSO)
- Collection Ratio
- Overdue Receivables Percentage
- Bad Debt Ratio
- Collection Performance vs. Targets
- Cash Collection Forecast Accuracy
- Reporting Accuracy and Timeliness
- Customer Dispute Resolution Time
Qualifications & Experience
- Bachelor's Degree in Accounting, Finance, Business Administration, or a related discipline.
- Professional qualification such as ACCA, CPA, CMA, CA, or equivalent is highly preferred.
- Minimum 7–10 years of relevant Accounts Receivable, Credit Control, or Finance experience, including managerial responsibilities.
- Experience within contracting, engineering, telecom, technology, or project-based organizations will be considered a strong advantage.
Technical Skills
- Strong knowledge of Accounts Receivable, Credit Control, Collections, and Cash Flow Management.
- Ability to review and interpret customer contracts, payment terms, and commercial clauses.
- Working knowledge of IFRS 15 (Revenue from Contracts with Customers) and project billing concepts.
- Strong understanding of revenue recognition and receivables management.
- Proficiency in Microsoft Dynamics 365 Business Central, SAP, Oracle, or similar ERP systems.
- Advanced Microsoft Excel skills including reporting, analysis, and forecasting.
- Understanding of legal and contractual aspects affecting collections, disputes, and recoveries.
- Experience with financial reporting dashboards and business intelligence tools is an advantage.
Knowledge of IAS/IFRS
- IFRS 15 – Revenue from Contracts with Customers
- IFRS 9 – Financial Instruments
- IAS 1 – Presentation of Financial Statements
- IAS 32 – Financial Instruments: Presentation
- IFRS 7 – Financial Instruments: Disclosures
Core Competencies
- Credit Risk Management
- Cash Flow Optimization
- Commercial Acumen
- Customer Relationship Management
- Negotiation & Conflict Resolution
- Analytical Thinking
- Leadership & Team Management
- Communication & Presentation Skills
- Problem Solving
- Professional Skepticism
- Integrity & Accountability
- Continuous Improvement Mindset
Additional Application Requirements
To support the evaluation process, applicants are requested to provide the following information:
- Do you have any additional experience, certifications, achievements, credit control expertise, collections management experience, or ERP implementation exposure that is not reflected in your CV? If yes, please provide details.
- Please confirm your current salary and salary expectations.
Compensation Note
Please note that the salary budget for this position is fixed and restricted within the company's approved compensation structure. Unfortunately, we are unable to exceed the approved budget range for this role. Candidates are encouraged to apply only if their salary expectations align with the allocated budget.