Manager Operations, MP

• Udhyam Shiksha works on developing entrepreneurial mindsets among the youth and enabling them to achieve their potential, having impacted ~47,00,000 learners across 12 Indian states.

• Udhyam Vyapaar focuses on nano businesses in India, and solving large problems faced by them, at scale; having already enabled 10000+ entrepreneurs.

Roles and Responsibilities:

• Own the overall various district operations and end-to-end program delivery. Manage the big picture for the state, ensure effective execution across districts, and take overall ownership of state-level goals, outcomes and performance.

• Lead, manage and develop the districts’ team at state. Define clear roles, responsibilities and goals, review team performance regularly, provide coaching and feedback, and build a culture of ownership, collaboration and accountability.

• Define state-level program goals and implementation strategy, prepare and execute annual and quarterly plans, allocate ownership across team members, review progress regularly, and adapt strategies based on program needs and data.

• Build and maintain strong relationships with government officials, partner organisations, resource persons, district officials, school principals and teachers. Serve as the lead state-level coordinator and represent Udhyam with key stakeholders.

• Monitor relevant government priorities, policies and regulations, understand their implications for the program, and guide the team in aligning implementation with government priorities and requirements.

• Establish systems for monitoring program implementation and outcomes. Build the team's capacity to collect, analyse and use data for decision-making, identify gaps and drive corrective actions.

• Work closely with Curriculum, M&E, Product & Tech, HR, Communications and other teams to ensure effective state-level planning, coordination and delivery.

• Ensure effective utilisation of available resources, proactively identify operational risks and challenges, and develop practical solutions to ensure program continuity and quality.

• Promote Udhyam's mission, values and organisational policies across the state and ensure the team demonstrates the same in its work with all stakeholders.

• Take overall accountability for state-level performance, proactively identify opportunities and challenges, make informed decisions, and ensure timely achievement of program goals.

Skills, Experience, and Mindsets:

• Based in or willing to relocate to Bhopal.

• 7–10 years of relevant experience working with government stakeholders, preferably in the education sector.

• Strong experience in team management and large-scale operations, with the ability to experiment, pilot new approaches and deliver results with limited resources.

• Excellent written and verbal communication skills in Hindi and English.

• Demonstrated ability to collaborate effectively with internal teams, government stakeholders, partners and other external stakeholders.

• Strong ownership, grit and bias for action, with the ability to take initiative, lead teams and drive tasks to completion.

• Strong problem-solving skills, adaptability, and a continuous willingness to learn, improve, and respond effectively to changing program needs.