Manager of Quality Assurance

National Airlines, based in Orlando, FL, operates passenger charter service as well as customized military and commercial air cargo carriages worldwide. National Airlines specializes in over-sized, time sensitive, and special handling requirements, utilizing 747-400, 777, and A-330 aircraft to accomplish its missions.

Job Title: Manager of Quality Assurance

Location: Orlando, FL

Department: Operations

Reports To: Director of Quality

FLSA Status: Exempt

Essential Functions:

• Participates in the company’s Safety Management System (SMS) in accordance with the responsibilities detailed in the Safety Management System Manual
• Responsible for taking an active role in promoting a positive attitude toward safety and compliance within National Airlines as evidenced by:
• National Airlines’ ability to exceed minimum CFR requirements.
• Preventing and correcting inspection problems/discrepancies.
• Ensuring that National Airlines assumes an ongoing quality assurance role.
• Continually monitoring inspections/maintenance operations procedures to ensure that the highest degree of safety is maintained.
• Ensures that CASP personnel understand their responsibilities, with regards to the CASP process, to promote safe practices.
• Establishes, maintains, and ensures compliance with National Airlines’ Continuous Analysis and Surveillance Program (CASP), as described National Airlines’ General Maintenance Manual (GMM).
• Prepares, amends, and maintains National Airlines’ Continuous Analysis and Surveillance program (CASP).
• Complies CASP data and the preparation of the monthly CASP reports in accordance with the procedures contained in National Airlines’ CASP Program.
• Establishes, audits, and approves outsourced vendors. This includes overhaul facilities, contract maintenance facilities, and vendors used to inspect and/or calibrate tools and/or parts for National Airlines aircraft.
• Ensures compliance with the items defined in the Internal Evaluation Program interfacing/relating to the CASP process/program.
• Performs Safety Risk Analysis, Safety Risk Management functions and serves as the department’s safety analyst.
• Responsible for maintaining CASP and Safety Data Base entries.
• Performs other duties as assigned.

Experience, Qualifications & Skills:

• Must hold a mechanic certificate with both airframe and power plant ratings and have held these ratings for at least 3 years.
• Must have at least 3 years of maintenance experience on different types of large airplanes with 10 or more passenger seats with an air carrier or certificated repair station, 1 year which must have been as maintenance inspector or quality assurance auditor.
• Must have at least 1 year of experience in a supervisory capacity
• Must possess a demonstrated knowledge and full understanding of the CFR, 14 CFRs and the maintenance and airworthiness requirements.
• Must maintain currency in the training as defined in National Airlines’ General Maintenance Manual and maintain records to document that the required training has been satisfactorily accomplished.
• This position must be filled by an individual on a full-time basis.
• Must be able to read, write and speak English fluently.
• The Manager of Quality Assurance is subject to an annual qualification/performance standard audit and review. The audit/review will be completed by the Director of Quality Control.
• Must meet the performance requirements and standards defined herein. The DQC will conduct periodic performance evaluations of the Manager of QA to ensure that he/she continuously meets the performance standards for this position. The evaluation includes, but is not limited to the following areas:
• Ability to promote positive attitudes towards safety and compliance within National Airlines organization;
• Ability to comply with the safety attributes contained within the Maintenance program;
• Ability to perform the duties and responsibilities defined herein in compliance with National Airlines approved/accepted manuals, as applicable, the 14 CFRs, applicable FAA Orders, Handbook Bulletins, HBATs, FSATs, FSIBs, SAIBs, HBAWs, advisory circulars.

Physical Demands:

· While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard, telephone, copy machine/printer.

· Ability to sit at a computer terminal for an extended period.

· Specific vision abilities required by this job include close vision requirements due to computer work.

· Light to moderate lifting up to 10 pounds.

Work Environment:

• Moderate noise (i.e., business offices with computers, phones, printers, and overhead lights).
• Ability to work in a confined office or open cubicle environment

The work physical demands and environmental characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The duties listed above are intended only as illustrations of various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

National Air Cargo is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, Protected Veteran status, genetic information, pregnancy, or any other legally protected status. We prohibit discrimination in all aspects of employment, including recruitment, hiring, compensation, benefits, training, termination, promotions or other conditions of employment or career development. We take affirmative steps to hire and advance females, racial minorities, Protected Veterans, and Individuals with Disabilities. We offer Reasonable Accommodations where necessary to candidates for employment and to our qualified employees with disabilities.

National Airlines also expects all our employees to support and promote our Safety Management System (SMS) Safety Policy and Safety Objectives. Employees at all levels of the organization are encouraged to report safety concerns or hazards without fear of reprisal.