Manager of Human Resources & Employee Relations
Polkadog · Easthampton, MA ·
- Category
- HR
We're Building Something — And We Need the Right HR Manager to Help Us Build It Well.
Rock Voices is a regional network of no-audition adult community choirs united by a single mission: healing ourselves and others through song. With 30+ choirs, 3,000+ members, and 100+ live concerts per year across nine states, the organization is entering a pivotal growth phase — strengthening its people operations, formalizing HR systems, and building a scalable HR infrastructure to support continued growth.
We're hiring our first Manager of Human Resources & Employee Relations — a hands-on HR professional who loves solving real problems for real people, building clarity where there isn't any, and helping a mission-driven arts organization operate smoothly. This is a full-time, hybrid role, requiring some travel for organizational meetings and events.
This is not a "maintain the status quo" role. There is no status quo. This is a builder position focused on practical systems, day-to-day HR operations, and employee relations across a diverse, multi-state team. If you're an HR professional who loves hands-on work, thrives in environments where you can build practical systems, and wants to support a mission-driven arts organization during a pivotal moment of growth, we'd love to meet you!
What You'll Own
Employee & Member Relations
- Serve as the primary HR point of contact for choir directors and staff
- Manage employee-relations issues, member-relations escalations, and sensitive conversations
- Support performance management, coaching, corrective action, and terminations
- Maintain personnel files and documentation
Compliance & Risk Management
- Monitor multi-state labor law and payroll compliance
- Oversee compliance training and required postings
- Manage workers' compensation cases and leave programs (FMLA, disability, maternity)
- Provide regular compliance and payroll reports to leadership
Onboarding & Training
- Coordinate hiring and onboarding with our managed HR/payroll provider
- Manage background checks and required employment documentation
- Lead onboarding and training for new employees
Payroll & Benefits Coordination
- Partner with our Managed Payroll provider on payroll processing and compliance
- Coordinate payroll garnishments and PTO/sick time tracking
- Support benefits administration and employee questions
HR Infrastructure & Organizational Support
- Build practical HR processes, policies, and documentation
- Support organizational design, role clarity, and communication standards
- Help strengthen culture, consistency, and the member experience across all choirs