Manager of Community Kitchen

• Lead and oversee daily Community Kitchen operations, ensuring the consistent preparation and service of nutritious, high-quality meals for approximately 100-200 guests.
• Ensure a welcoming, dignified, and high-quality experience for Community Kitchen guests and volunteers.
• Plan weekly menus and provide direction for meal preparation, food utilization, kitchen workflow, and service operations.
• Lead, supervise, develop, and hold accountable Community Kitchen team members, including staff scheduling and coverage, delegation of responsibilities, regular 1:1s and team meetings, performance management, and cross-training.
• Oversee inventory management, and ensure FIFO inventory management system is maintained for both onsite and offsite inventory.
• Establish clear roles, workflows, operational procedures, checklists, and expectations that support effective daily operations and appropriate backup coverage.
• Responsible for oversight of food safety, sanitation, health code compliance, kitchen safety, and readiness for required inspections.
• Oversee Community Kitchen program data, documentation, reporting, and other critical program measures to ensure information is accurate, timely, and useful for program decision-making.
• Maintain strong working relationships and active communication with the partner site leadership and other Community Kitchen partners, vendors, and community stakeholders.
• Assist guest conflict resolution and behavior de-escalation, ensuring team members are supported and challenging situations are managed effectively.
• Work collaboratively with the Food Club, Food Rescue and Partnerships, and Logistics teams to ensure effective flow of food between programs.
• Work collaboratively with the Volunteer Experience Champion to expand volunteer opportunities, creating training documentation and pathways for easy onboarding and training of new volunteers to work in our ‘One Team’ approach to service.
• Provide overall leadership and direction for the Community Kitchen, including annual goals, operational planning, staffing and volunteer utilization, process improvement, special projects, and monitoring overall program quality.
• Collaborate with the Director of Housing Access and other organizational leaders to identify program needs, address challenges, evaluate opportunities, and support the long-term development of the Community Kitchen.
• Other duties as assigned.

• 6+ years of relevant experience required
• 1+ years of supervisory experience required
• Bachelors degree or culinary certificate required, or in place of a degree, equivalent years of experience
• Preferred: Culinary degree / Certification, Food Safety Certification, Nutrition knowledge
• Basic conversational Spanish proficiency desired

• Previous experience cooking for large groups of people (100-200 people/meal).
• Previous experience in menu planning nutritious meals from scratch, preferably with proven ability to work with uncertain inventory.
• Ability to prioritize and manage multiple tasks independently.
• Analytical and problem-solving skills with the ability to interpret information to support decision making.
• Fosters trust with others by consistently conducting work with honesty, reliability, and mutual respect, while also demonstrating transparency and emotional openness.
• Cultivates a collaborative and supportive work environment, empowering team members, fostering collaboration and teamwork, and providing guidance and mentorship as needed.
• Ability to mitigate and resolve guest conflicts, fostering a calm and constructive environment where team members feel supported and conflicts are effectively managed.
• Demonstrate a genuine passion for our mission and a commitment to upholding our team’s values: Radically Welcoming, Guest-Centered, Lead with Kindness, Curiosity-Driven, Always Improving, Collaborative by Design, Contagious Commitment, & One Team
• Ability to work effectively in collaboration with diverse groups of people.
• Willingness and interest in continuous learning and adaptation based on your professional interests and organizational needs.
• A high standard of performance and integrity, and ability to lead by example to foster a positive workplace culture.
• Proficiency in clear and effective written and verbal communication, and ability to develop trusting professional relationships.

Supervision Received, General Direction: Receives broad guidance and direction and has some autonomy in decision-making and flexibility in determining how to achieve goals. Supervisor provides support and resources as needed but may not be directly involved in day-to-day decision-making or task assignments.

Supervisory Responsibilities, Primary Supervisor: Serves as a People Leader (supervisor). Develops a healthy working relationship to support those they directly supervise. Manages workload, up-skilling and training of employees, and provides regular feedback. Responsible for timesheet approval, approving employee time off, and scheduling. Has influence on compensation, hiring, and termination decisions.

• Frequently work in stationary position
• Continuously move about work area
• Continuously use hands/fingers to handle or feel
• Continuously reach with hands and arms
• Frequently bend, stoop, kneel, crouch, or crawl
• Continuously use eyesight clarity/accuracy or visual perception
• Frequently read and understand written word
• Frequently drive a vehicle for work
• Occasionally operate computer and general office machines
• Continuously ability to push, pull, and lift up to 30 pounds
• Frequently ability to push, pull, and lift up to 50 pounds

• Access to consistent and reliable transportation