Manager Employee Relations

SUMMARY:

The Manager of Employee Relations will oversee the employee relations matters and related employee relations matters in their designated area with the support of the Company Chief People Officer. Acts as liaison between employees and departments to resolve issues and facilitate resolutions. They will advise operations managers on a broad range of employment regulations, their impact on workplace incidents. Practice general methods of positive employee relations and coordinate the company’s employee relations practices within this policy. The Employee Relations Director will respond to union organizing activity, training managers on employee relations matters.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Creates presentations to inform managements regarding employee and potential relations issues.
• Responds to questions and complaints (formal and informal) in a timely manner.
• Coordinates with management at locations of operation to collect supporting documents and statements and proof of incidents.
• Interview and thoroughly investigate all issues of dispute, mediate resolutions and thoroughly document all aspects of each case for the file.
• Maintains an employee relation log for current and past issues and resolutions for live status updates and to report future litigation risks annually.
• Contributes and maintains company-wide standardized practices, processes and forms.
• Develop training to create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct.
• Ensures legal compliance by reviewing federal, state, and local regulatory requirements and disseminating, explaining, and consulting regarding requirements.
• Prepares for and assists line management in dealing with potential labor disputes, strikes and other concerted activity, including advising management on appropriate course of action involving satisfactory resolution of disputes, along with other related matters such as security and employee considerations.
• Keeps abreast of developments in labor relations, recent arbitration decisions and conducts research on tops of interest in meeting company objectives.
• Assists in gathering information for inquiries by various federal/state agencies *Includes multi-state
• Performs other duties as assigned or requested.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• Five plus years of experience in retail relations in a multi-contract union represented environment.
• A Bachelor’s Degree in a relevant field of study is required.
• An Advanced Degree, such as an MBA, JD or Master’s in Industrial Relations is preferred.

SPECIAL QUALIFICATIONS:

Must be able to use a computer keyboard, calculator, etc.

Must be able to review and comprehend all necessary documentation.

Must be able to communicate effectively with all levels of employees as well as outside contacts.

• Demonstrated ability in labor negotiations.
• Working knowledge and interpretation of the National Labor Relations Act.
• Excellent organizational and interpersonal skills.
• Proven ability to select good people and create a productive environment that promotes initiative, innovation, continual learning and development of key personnel for future advancement.
• Ability to manage competing priorities between multiple business units.
• Demonstrate a thorough knowledge of employment principles, practices and applicable regulations.
• Demonstrated leadership, change management, and success in planning, leading and driving change in the organization while meeting or exceeding business objectives.
• Demonstrated business savvy to effectively communicate and work with other executives in support of achieving business goals

This position requires a Gaming License.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY:

Ability to apply common sense reasoning to variety of situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.

The employee is regularly required to stand, for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.