Manager, Elko Rural Food Hub

Description

Why We Exist
At the Food Bank of Northern Nevada, we believe that no one should go hungry, not today, not ever. Hunger isn’t just about food; it’s about dignity, opportunity, and the power of community. Every meal we provide is a step toward hope, a step toward equity, and a step toward a future where food insecurity is no longer a reality.

How We Do It
We’re not just a food bank, we’re a movement. A team of dedicated individuals, rowing together, driven by a shared commitment to making a real, measurable impact. Every role here, from warehouse operations to community outreach, is part of a bigger mission, Feeding the hungry today and solving hunger for tomorrow through community partnership

What We Offer
This is not the place to chase titles, clock in for a paycheck, or climb a corporate ladder. This is the place for people who care deeply, work hard, and stand together, because the work we do is bigger than any one of us. If you’re looking to be part of a team that values purpose over prestige and collaboration over competition, we’d love to have you on board. At the Food Bank of Northern Nevada, we don’t just feed people, we fuel change. Come be a part of something greater; were not just a paycheck!

We are a safety- sensitive, drug free work place. *Not all positions at the Food Bank are considered Safety Sensitive, but those that are- are 100% drug free- per federal safety sensitive guidelines.

Job Purpose:

The Manager of the Elko Rural Food Hub is responsible for the daily leadership, management and operational oversight the food bank’s facility located in Elko, NV. This role ensures the safe, efficient and reliable distribution of food to individuals and partner organizations throughout the region while maintaining high standards for warehouse operations, logistics coordination, inventory management, food safety and community engagement.

Operating with a high degree of independence, the Manager oversees all onsite operations including warehouse activities, inventory control, transportation coordination, fleet and equipment oversight, facility management, and the supervision of staff and volunteers. This position serves as the operational leader for the Rural Food Hub and is accountable for maintaining efficient workflows, accurate inventory practices, regulatory compliance, and dependable service levels across a large rural service area.

This role requires significant operational and warehouse management experience with demonstrated knowledge of logistics, supply chain coordination, inventory systems, food safety standards, and distribution operations. Experience managing warehouse facilities that include material handling equipment’s, commercial refrigeration and freezer systems, loading docks, commercial box trucks, tractors, and trailers is strongly preferred. The Manager must be capable of balancing day to day tactical operations with longer team operational planning, process improvement and problem solving in a dynamic environment.

Strong leadership, customer service and community engagement sills are also critical to mainlining productive relationships with partner agencies, donors, volunteers, vendors and community stakeholders throughout the service regions.

*This position may increase with responsibility over time as the services originating from this branch location increase.

Requirements

Special Conditions or Certifications

• Serve Safe Certified
• Forklift certified

Benefits:

• Competitive Salary
• Health, Dental, and Vision Insurance
• 403/b Retirement Savings Plan
• 12 Paid Holidays per year (sometimes more)
• Generous PTO Accrual
• STD
• LTD
• Life Insurance
• AD&D
• Paid Education Reimbursement
• Paycheck Advance (On-Demand Pay)
• Training and professional development opportunities
• Friendly and collaborative work environment

Required Education and Experience:

Required

· 3–5 years of experience in operations, logistics, or warehouse management.

· Experience supervising staff and/or volunteers.

· Strong organizational and operational management skills.

· Experience managing warehouse or inventory operations.

· Experience with ERP or inventory management systems.

· Experience building and managing budgets.

· Experience with facility management.

· Experience working with diverse populations and providing customer-focused services.

· Ability to work independently and manage a remote facility with limited direct supervision.

· Strong communication and relationship-building skills.

· Proficiency in Microsoft Office and basic data entry systems[NL1] .

Preferred

· Experience working in a non-profit organization

· Experience in food banking, hunger relief, or social services.

· Experience working in rural or geographically dispersed communities.

Essential Duties include but are not limited to:

Facility Operations & Food Distribution

· Manage the day-to-day operations of the facility, including the warehouse, transportation and delivery and inventory management. Eventually, oversight of the onsite food, pantry, and office functions once those portions of the facility come online.

· Supports food receiving, storage, inventory management, and distribution activities.

· Ensure proper food safety, storage, and handling standards are followed in accordance with organizational policies and regulatory requirements, which include AIB standards.

· Maintain accurate inventory tracking and reporting within the organization’s ERP system.

· Ensure the facility is safe, organized, and operating efficiently.

· Oversee maintenance needs and coordinate repairs, vendors, and facility upkeep as needed.

Manage AIB food safety standards including compliance, documentation, and certifications.

[NL1]Need to have some budgeting experience

Staff & Volunteer Supervision

· Supervise and support onsite staff member(s).

· Provide training, scheduling, and performance oversight for assigned staff.

· Recruit, coordinate, and support volunteers who assist with pantry operations and food distribution.

· Foster a collaborative and positive team environment.

· Responsible for training and executing proper staff/volunteer safety measures.

Reporting & Administrative Responsibilities

· Maintain accurate records for food distribution, inventory, and pantry neighbors.

· Submit regular reports to the main facility regarding operations, service levels, and community needs.

· Monitor key performance indicators and identify operational improvements.

· Assist with regional data collection related to food insecurity and service gaps.

Safety & Compliance

· Ensure compliance with:

· Food safety standards / AIB

· Feeding America guidelines

· USDA program requirements

· Organizational policies

· Maintain safe warehouse and facility operations.

· Ensure safe use of equipment such as pallet jacks, forklifts, and lift gates if applicable.

Knowledge/Skills/Abilities:

Successful candidates will demonstrate:

· Mission-driven service

· Operational leadership

· Community relationship building

· Problem solving and adaptability

· Strong organizational skills

· Cultural humility and compassion

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Supervisory Responsibility

· Yes

Travel

· Occasional travel to the Food Bank of Northern Nevada’s headquarters. (approximately 6 times per year).

· Local travel within the region for partner meetings and outreach.

Position Type/Expected Hours of Work:

This is a full-time, exempt role. The expected hours are Mon-Fri 7:30 am to 4:00 pm (30 minute lunch)

Physical Demands/Work Environment:

Physical Requirements

· Ability to lift up to 50 pounds regularly.

· Ability to stand, walk, and move throughout warehouse and distribution environments.

· Ability to operate warehouse equipment if trained.

· Ability to obtain a Class B driver’s license

Work Environment

This position operates in a combination of warehouse, pantry, and office environments. Work may include periods of standing, lifting, and working in refrigerated storage areas.

EEO Statement
The Food Bank of Northern Nevada provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

In addition to federal law requirements, The Food Bank of Northern Nevada complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.