About the Role:

We are seeking an experienced and strategic Manager, DevOps to lead our DevOps and Platform Engineering function from our Bangalore office. In this role, you will drive cloud-native infrastructure strategy, SRE practices, and large-scale automation initiatives across the organization. You will manage a team of full-time and contract engineers, partner with engineering, product, and security leadership, and own the reliability, scalability, and operational excellence of our platforms. If you are a hands-on leader with deep cloud expertise, a passion for building high-performing teams, and the ability to translate complex technical trade-offs into clear business outcomes, we want to hear from you.

Key Responsibilities:

Team & People Leadership:

• Lead, manage, and grow a team of DevOps engineers (FTEs and contractors), overseeing day-to-day delivery, performance reviews, and career development.

• Establish clear ownership, accountability, and a high-performance culture within the DevOps function.

• Drive training and up-skilling initiatives across key areas such as Kubernetes, Terraform, and GCP to keep the team current and effective.

• Mentor senior engineers and support their growth into technical leadership roles.

Cloud & Infrastructure Strategy:

• Own and evolve the organization’s cloud infrastructure strategy across AWS and GCP, ensuring platforms are scalable, secure, and cost-effective.

• Oversee and architect large-scale migrations and infrastructure modernization programs, including cloud platform transitions and GitHub Enterprise adoption.

• Set strategic priorities and roadmaps for reliability, automation, observability, and infrastructure improvements aligned with business objectives.

• Collaborate with engineering and product leadership to define infrastructure requirements for new platforms and product initiatives.

SRE & Operational Reliability:

• Establish and lead a dedicated SRE function within the DevOps team, driving ownership of uptime, incidents, and on-call practices.

• Oversee the full incident management lifecycle, including on-call processes, RCA sign-off, corrective actions, and preventive measures to improve MTTR.

• Define and enforce SLOs, SLIs, and error budgets to maintain high service availability.

• Standardize DevOps workflows and tooling across planning, alerting, and incident management platforms.

CI/CD & Automation:

• Define and govern CI/CD standards and pipeline architecture across the organization, ensuring reliable and consistent deployments.

• Champion the use of AI-assisted development tools and automation to reduce toil and accelerate delivery velocity.

• Oversee container orchestration strategy using Kubernetes (EKS, OpenShift) and ensure best practices for containerized workloads.

• Drive Infrastructure as Code (IaC) adoption using Terraform and Ansible to maintain consistent, auditable environments.

• Architect and oversee MLOps and LLMOps pipelines to support AI/ML deployment, monitoring, and model lifecycle management.

Observability, Security & Compliance:

• Own the organization’s observability strategy, driving adoption of monitoring, logging, and alerting solutions across all platforms.

• Lead technology audit and compliance programs aligned to ISO certification standards.

• Partner with security teams to embed DevSecOps practices into pipelines and infrastructure provisioning.

• Work closely with leadership to communicate risks, trade-offs, and timelines in a clear, actionable manner.

Requirements:

• 8-10 years of hands-on experience in DevOps, platform engineering, or site reliability engineering, with at least 2 years in a people management role.

• Proven experience managing cross-functional teams including full-time engineers and contractors.

• Deep expertise in AWS (20+ services) and hands-on experience with GCP; familiarity with Azure or other cloud platforms is advantageous.

• Strong proficiency in container orchestration using Kubernetes (AWS EKS, GKE) and Docker.

• Hands-on expertise with Infrastructure as Code tools, particularly Terraform and Ansible.

• Demonstrated experience designing and managing CI/CD pipelines using tools such as Jenkins, ArgoCD, GitHub Actions, or GitLab CI.

• Experience establishing and running SRE functions, including on-call frameworks, incident management, and RCA processes.

• Proficiency in observability tooling including Grafana Stack (Grafana, Loki, Mimir), ELK/OpenSearch, and AWS CloudWatch.

• Strong scripting and automation skills in Python and Shell.

• Experience leading or contributing to technology audits and compliance initiatives (e.g., ISO certifications).

• Practical experience with AI/ML infrastructure, including LLMOps frameworks, MLOps tooling, and AI-assisted software development tools.

• Excellent communication skills with the ability to explain technical concepts and risks to non-technical stakeholders and senior leadership.

• Experience with project and service management tooling such as JIRA, PagerDuty or equivalent platforms.

Why Join Us:

• Opportunity to shape and lead the DevOps and Platform Engineering practice within a fast-growing, global organization.

• Strategic role with direct influence on cloud architecture, tooling decisions, and engineering culture.

• Collaborative environment that values operational excellence, innovation, and continuous improvement.

• Continuous learning and development opportunities with investment in certifications and skills growth.

• Competitive compensation package and benefits.