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Overview
The Data Platform Engineering Manager leads the team responsible for designing, developing, and delivering icare’s enterprise data platform and reusable data products. This role is critical to ensuring scalable, secure, and high-performing data capabilities that power insights, decision-making, automation, and future AI use cases.
Responsibilities
- Oversee the end-to-end development lifecycle - from backlog planning through to tested and automated deployment - ensuring quality, reusability, and platform alignment.
- Lead the engineering team building data pipelines, models, and reusable components using Snowflake and AWS-native tools (Glue, S3, Lambda).
- Translate business and analytical requirements into well-designed data products aligned to domain needs and platform strategy.
- Oversee scalable data models, semantic layers, and data marts to support insights and CX solutions.
- Embed strong solution design practices and partner with architects to ensure alignment with enterprise patterns.
- Manage and coach a multidisciplinary team including Data Engineers, Solution Designers, DevOps Engineers, and Data Test Engineers.
- Ensure development standards, governance (naming, logging, lineage), and best practices are consistently applied.
- Drive adoption of test-driven development, CI/CD, and automation across the team.
- Collaborate with Data Ops to ensure smooth deployment, observability, and post-release support.
- Partner with Performance Monitoring & Insights and CXM Ops teams to ensure platform capabilities meet reporting and customer intelligence needs.
- Continuously improve engineering maturity, velocity, and reusability of data products across service lines.
- Contribute to GenAI and Agentic AI readiness by building modern, AI-enabled data foundations.
- Inspire and lead a high-performing engineering team, fostering accountability, technical excellence, and continuous learning.
- Collaborate with cross-functional leads across Data Ops, Insights, CXM, and Governance to support icare’s data strategy.
- Support Agile ways of working and contribute to the design of a service-aligned operating model.
Qualifications
- 7+ years in Data Engineering, including 3+ years in leadership or senior technical roles
- Proven experience leading Data Engineering or Data Platform teams in complex, cloud-native environments
- Demonstrated success delivering scalable data pipelines and reusable data products
- Experience implementing engineering standards, code reviews, and reusable frameworks
- Track record enabling insights, CX, or AI teams through platform engineering
- Strong technical knowledge of modern data platforms (Snowflake, AWS)
- Deep understanding of data pipeline design, ELT/ETL patterns, and data modelling principles
- Proficiency in CI/CD, testing frameworks, and deployment automation
- Ability to lead multidisciplinary technical teams across development lifecycles
- Excellent stakeholder communication and collaboration skills
- Experience setting standards and best practices for engineering teams
- Experience in Agile delivery environments, virtual squads, or service-aligned team models
- Exposure to real-time data ingestion and event-driven architecture
- Contribution to GenAI or advanced analytics-enabling platforms
- Familiarity with data mesh or federated data product design
- Knowledge of data governance, metadata, and lineage practices
- Understanding of public sector or regulated industry environments
Culture
We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.
About the Company
Our purpose is to care for the people of New South Wales, building confidence and trust so our communities can thrive. As NSW’s agency of insurance and care, in the past year we insured 338,000 businesses, covering four million workers and supporting 92,000 workers with injuries. We cared for over 1,800 people severely injured on our roads and supported more than 5,450 impacted by a dust disease. We helped 775 homeowners, insuring $20.9 billion in residential projects, and continue to protect $436 billion in NSW Government assets including iconic landmarks the Sydney Harbour Bridge and Opera House. icare continues to refine and transform how we deliver services to improve experiences for those we serve.
- For more information about icare, visit our website
- icare operates a direct sourcing model so no agency introductions will be accepted
- We are aCircleBackInitiative Employer - we commit to respond to every applicant
- A talent pool may be created through this recruitment process.
If you are an employee of icare please apply via Hugo to submit your application. We want to support you with the next step in your career.
Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.