Manager - Consumer Banking Branch Management (Hardy, VA Branch)

The Branch Management area is responsible for overseeing the overall performance, leadership, and operational integrity of branch locations. Activities may include:

• Directing day-to-day branch operations, ensuring compliance with regulatory requirements, managing risk, and maintaining strong operational controls.
• Leading, developing, and coaching branch teams to achieve sales, service, and community engagement goal.
• Driving branch growth, strengthening client relationships, and stewarding the bank’s presence.
• Ensuring the effective implementation of enterprise strategies at the branch level and maintain an environment that supports teammate success, operational excellence, and long-term client loyalty.

Career Specialization Definition

Consumer Banking Branch Management is responsible for all functions and staff of branch.

• Accountable for maximizing branch revenues, sales, customer satisfaction, and minimizing operating losses.
• Deploys resources to optimize individual and team performance.
• Responsible for branch compliance with bank policies, procedures, and operational integrity.
• Prioritizes, manages, and communicates promotional campaigns and product initiatives.
• Conducts cold calls on prospective small business customers.
• Maintains and develops relationships with existing customers.
• Creates and manages to branch business plan.
• Represents bank in local community organizations.
• Other duties as assigned.

Career Level Definition

Supervises professional level employees (typically entry & experienced level) and may also supervisor some Support employees. Responsibilities typically include:

• Setting goals and objectives for team members for achievement of operational results.
• Problems faced may be difficult but typically are not complex.
• Ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.

Knowledge & Experience

• Bachelor's Degree required; equivalent combination of education and experience may be considered
• Typically requires advanced knowledge and skills within assigned discipline & demonstrates understanding of the impact of work in the job function, generally gained through work experience
• Typically requires 4+ years prior leadership experience, and demonstrates practical knowledge in managing and leading within a job area

Physical/Environmental Requirements

• Must be able to stand for extended periods of time & lift objects up to 30lbs
• May require travel; must have reliable transportation & valid driver's license, if applicable

Required Certifications/Licenses

• May require obtaining and/or maintaining NMLS registration

Compensation offered will be based on a variety of factors, including but not limited to education, work experience, skills, certifications, and geographic location, etc.

Eligible teammates may participate in a comprehensive benefits package that includes medical, dental, vision, life insurance, disability coverage, paid time off, retirement savings through a 401(k) plan, wellness resources, and other programs designed to support teammates' health and financial well-being, subject to plan terms and eligibility requirements. In addition, certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria. General information on our comprehensive benefits package can be found by visiting Employee Benefits | Banking Career Benefits | Atlantic Union Bank