Manager Blended Case Mgmt

Horizon House is a nationally recognized provider of services to adults with support needs due to developmental disabilities, behavioral health issues and substance abuse. With over 100 locations throughout Southeastern Pennsylvania and the state of Delaware, Horizon House provides services to a diverse population focusing on individual strengths and choices.

Our Delaware County Program is seeking a Manager for our Blended Case Management Team. The Manager coordinates all operations of the Coordinated Evening Outreach, Chronic Homeless Initiative, and Emergency Code Outreach Initiatives. · This position represent the Agency by making presentations to key City stakeholders · The ideal candidate will be able to ensure compliance with all applicable contract regulations and agency policies and procedures.

Represents the agency and participate in all activities related to outreach activities of the city. Cooperate with all efforts of the city’s Office of Adult Services/Office of Emergency Shelter and Services to coordinate and monitor activities of these programs.

Assists with analysis and identification of service delivery gaps, changes and problems, under the guidance of the Associate Director.

Review and audit client’s file ensuring that documentation is complete and clinically sound. Maintain and coordinate program documentation to include assessments, service plans and progress notes.

Participates in the identification and assessment of staff training and development needs. May assist with course design.

Develops and maintain schedules for staff of Coordinated Evening Outreach and Sidewalk Ordinance programs. Also coordinate schedules for Emergency Code Outreach Project.

Represents the agency and participate in all activities related to outreach activities of the city. Cooperate with all efforts of the city’s Office of Adult Services/Office of Emergency Shelter and Services to coordinate and monitor activities of these programs.

Maintains a liaison with all cooperating agencies/facilities and advocacy/support groups with whom placements made.· B.A. degree in Human Services/Social Sciences, Healthcare or a related field, and 4 years of experience in the MH/MR or related field, at least 1 years of supervisory experience; or any combination of experience, education or training that would provide the level of knowledge, skill and ability required.

Requirements

· B.A./B.S. degree in Human Services/Social Sciences, Healthcare or a related field and at least 5 years of experience in the MH/MR field; a minimum of 2-3 years of supervisory experience, (Master's Degree preferred); or any combination of experience, education or training that would provide the level of knowledge, skill and ability required.

· Excellent communication skills.

· Detail oriented; highly organized.

· Knowledgeable of computers, Microsoft Outlook, Word and the Internet required.

· Knowledge of electronic health record systems a plus.

· Ability to work independently and as part of a focused team.

· Possession of a valid driver's license with an acceptable driving record.


Scope:

· Frequent talking and listening.

· Requires the ability to lift, carry, fold, kneel, reach, stack, stoop and bend which may include direct intervention with clients.

· May be required to carry a beeper and respond to emergency situations.

· Requires crisis intervention in emergency situations.

· Must be available for local travel and possess a valid driver's license.

· May require working varied shifts to fulfill the mandate of Emergency Code Outreach Project or to meet program needs.

· May be required to attend training to become a certified agency investigator.

May conduct investigations and participate in the agency rotation of on-call investigators. This requires carrying a beeper and responding to investigation hotline calls during on-call beeper coverage.

Horizon House offers competitive compensation and a comprehensive benefit package including: medical & dental, (9) nine paid holidays, generous paid time off, tuition reimbursement, retirement savings plan, voluntary tax sheltered annuity, transit benefit program, opportunities for advancement and more.

To be considered an applicant, please complete the pre-employment application.

Horizon House is an Equal Opportunity Employer - M/F/Veterans/Disabilities/Sexual Orientation/Gender Identity.

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