Major Account Manager

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

Company Description

Our Mission At Palo Alto Networks®, everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and provide our employees the opportunity to choose what works best for them—from wellbeing support to growth and development.

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. Our employees generally work from the office three days per week to foster casual conversations, problem-solving, and trusted relationships, while enjoying two days of flexibility to work where they feel most effective.

Job Description

As a Major Account Manager within our Major Account Sales Division II, you will be responsible for driving business growth and managing relationships with Japan’s top 50 enterprises, specifically focusing on the Retail, Logistics, and Media sectors.

We take pride in our dominant market share in these industries. Your role is to accelerate our customers' Digital Transformation (DX) by providing world-class security solutions.

Key Responsibilities:

• Executive Engagement: Lead strategic proposals and contract negotiations with C-level executives and key decision-makers.

• End-to-End Orchestration: Directly engage with end-users while providing sales support and post-sales orchestration through our partner ecosystem.

• Cross-Functional Collaboration: Partner with internal Product Specialists and Marketing teams to increase brand awareness and generate a robust pipeline within your assigned territory.

• Portfolio Excellence: Deliver our comprehensive suite of products and solutions to create a secure digital environment for the world’s leading brands.

Qualifications

Your Experience (Required):

• High-Touch Sales Expertise: 3+ years of high-touch sales experience in the IT industry (Software, Hardware, or SIer). Cybersecurity experience is not mandatory.

• Enterprise Sales: 3+ years of experience managing large-scale, major enterprise accounts.

Preferred Experience (Want):

• Direct experience in the cybersecurity industry.

Desired Qualities:

• Strategic Mindset: Proven ability to develop and execute comprehensive account strategies using logical and analytical thinking.

• Relationship Management: Exceptional skills in account development and building long-term relationships with executive-level stakeholders.

• Collaborative Leadership: Strong initiative and team-building skills to lead complex projects in collaboration with diverse internal product teams.

• Professionalism: Outstanding communication skills and a high degree of self-management.

• Language: Business-level English (Reading and Writing).

Additional Information

FLEXWORK, BENEFIT, and LEARN Palo Alto Networks has adapted quickly to the new world of work through FLEXWORK. We empower our employees to decide how they work most productively while meeting the needs of their families.

• FLEX BENEFIT: In addition to standard benefits, we provide an annual allowance (approx. $1,000 USD) that employees can customize for health, education, or other personal wellbeing options.

• FLEXLEARN: We provide a customized learning system—including e-learning, discussion forums, and mentoring—allowing you to choose how and when you want to accelerate your career.

Our Commitment Palo Alto Networks is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.