Maintenance Team Lead & Field Service Engineer at glennonbrothers-demo.teamtailor.com – Enniskillen | Jobyssey

Principle Objective

As a Maintenance Team Lead & Service Engineer , you will take the lead in the day-to-day planning, coordination and administration of maintenance activities across the Customer Energy Team's portfolio of industrial biomass boiler systems.

Working closely with the CET Manager, Project Engineer and Field Service Engineers, the role will act as the central point of coordination for planned and reactive maintenance, ensuring activities are effectively scheduled, resources are allocated, spare parts are available and maintenance records and documentation are maintained to the required standard.

The successful candidate will take ownership of routine maintenance coordination, including engineer scheduling, CMMS management, RAMS administration, spare parts and inventory control, and monitoring the completion of maintenance activities. The role will be responsible for proactively progressing these activities, resolving routine operational issues and escalating matters requiring additional technical or management input.

In addition, the successful candidate will provide field engineering support to clients based in Ireland, including commissioning support, planned preventative maintenance (PPM), fault diagnosis and reactive maintenance.

The role requires a technically competent engineer with strong organisational, planning and leadership skills, capable of balancing operational maintenance coordination with practical engineering responsibilities.

Many of the key responsibilities are outlined but these are not exhaustive, and we expect all members of the team to provide support and assistance as necessary.

Knowledge & Experience

– Multi skilled Engineer with a HND or above, or qualified time served apprenticeship in a mechanical/ electrical engineering discipline with a minimum of 2 years relevant experience in an industrial environment, with a preference for an electrical bias.

– Proven experience in industrial maintenance, ideally within biomass, steam generation, combustion systems, process plant or similar industrial environments.

– Experience planning, scheduling or coordinating planned and reactive maintenance activities.

– Strong practical fault-finding skills across mechanical, electrical and/or control systems.

– Experience using a CMMS to manage maintenance schedules, work orders and equipment records.

– Good understanding of health and safety requirements, including the preparation and implementation of RAMS.

– Experience coordinating engineers, contractors or maintenance activities.

– Strong organisational, communication and problem-solving skills

– Competent in Microsoft Office applications, particularly Excel, Outlook and Teams.

– Full driving licence and willingness to travel as required (Company vehicle provided).

– Desirable:

– Previous experience in a Maintenance Team Lead, Maintenance Supervisor or Maintenance Manager position.

– Strong electrical, instrumentation or controls background.

– Experience working with OEMs and specialist maintenance contractors.

– IOSH Managing Safely, NEBOSH or equivalent health and safety qualification.

– Experience with statutory inspection requirements and maintenance compliance.

Key Responsibilities

1. Maintenance Planning & Co-ordination

– Develop, manage and maintain planned preventative maintenance (PPM) schedules across all operational sites.

– Coordinate and schedule the activities of Field Service Engineers, ensuring effective allocation of resources based on operational priorities, engineer availability and technical competencies.

– Plan and coordinate maintenance shutdowns, ensuring the necessary personnel, contractors, materials, spare parts and equipment are available.

– Coordinate reactive maintenance activities, allocating resources and ensuring timely response in accordance with contractual requirements.

– Liaise with customers, OEMs, contractors and internal stakeholders to plan and facilitate maintenance activities.

– Monitor maintenance progress, outstanding actions and resource requirements, escalating issues where necessary.

– Maintain a forward-looking maintenance plan to support efficient resource utilisation and minimise unplanned downtime.

2. CMMS Management & Maintenance Administration

– Take ownership of the day-to-day management and administration of the CMMS.

– Maintain accurate asset registers, equipment records, preventative maintenance schedules and work orders.

– Ensure maintenance schedules are aligned with OEM recommendations, contractual obligations and operational requirements.

– Create, allocate, monitor and close out maintenance work orders, ensuring all relevant information is accurately recorded.

– Monitor overdue maintenance activities, outstanding corrective actions and recurring equipment faults.

– Ensure maintenance records, service reports, inspection documentation and supporting evidence are maintained and readily accessible.

– Analyse maintenance data to identify trends, recurring failures and opportunities for improvement.

– Prepare regular maintenance performance reports and KPIs for management review.

3. Spare Parts & Inventory Management

– Take responsibility for the coordination and management of spare parts inventory across the CET portfolio.

– Develop and maintain accurate spare parts registers, including part numbers, equipment compatibility, stock quantities and storage locations.

– Identify critical spare parts for each installation, taking account of equipment reliability, operational risk, lead times and potential impact on plant availability.

– Establish and maintain appropriate minimum and maximum stock levels, ensuring critical spares are available to support planned and reactive maintenance.

– Coordinate the procurement and replenishment of spare parts, liaising with suppliers, OEMs and internal purchasing teams.

– Monitor stock movements, ensuring parts issued, used, transferred or returned are accurately recorded within the relevant systems.

– Coordinate spare parts requirements in advance of planned maintenance activities and shutdowns.

– Monitor supplier lead times and identify potential supply risks, recommending appropriate mitigation measures.

– Undertake periodic stock reviews and inventory checks to maintain stock accuracy and identify obsolete, damaged or surplus materials.

– Identify opportunities to standardise spare parts across installations, reduce unnecessary stockholding and improve inventory efficiency.

– Monitor spare parts expenditure and provide regular updates on stock levels, critical shortages and procurement requirements.

– Ensure spare parts are appropriately stored, labelled and maintained in accordance with manufacturer recommendations.

4. Health, Safety & Compliance

– Prepare, review and maintain risk assessments and method statements (RAMS) for planned and reactive maintenance activities.

– Develop and maintain safe systems of work, standard operating procedures and maintenance instructions.

– Ensure engineers and contractors have access to appropriate and current safety documentation before commencing work.

– Co-ordinate the review of contractor RAMS and supporting safety documentation.

– Promote safe working practices and ensure maintenance activities are undertaken in accordance with company H&S policies, site requirements and relevant legislation.

– Support incident investigations, near-miss reporting and implementation of corrective actions.

– Coordinate statutory inspections and maintenance-related compliance activities, ensuring required actions are appropriately scheduled and tracked.

– Identify opportunities to improve safety standards and consistency across the maintenance function.

5. Field Service Engineering & Technical Support

– Undertake planned preventative maintenance on industrial biomass boiler and associated combustion systems at Irish client sites.

– Diagnose and resolve mechanical, electrical, instrumentation and control-related faults.

– Respond to reactive maintenance requests and equipment breakdowns, providing practical technical support and implementing corrective actions.

– Support the commissioning, operational handover and ongoing maintenance of new installations.

– Carry out inspections, servicing, component replacements, adjustments and repairs in accordance with OEM guidance and safe working procedures.

– Liaise with OEMs and specialist contractors to resolve complex technical issues.

– Identify equipment defects, maintenance requirements and opportunities to improve plant reliability.

– Complete accurate maintenance reports and ensure all activities, including spare parts usage, are recorded within the CMMS.

– Provide technical assistance to other Field Service Engineers and operational sites as required.

– Participate in out-of-hours support arrangements in accordance with operational and contractual requirements.

6. Team Leadership & Operational Support

– Act as the primary point of contact for Field Service Engineers regarding daily maintenance activities, work allocation and technical support.

– Coordinate and prioritise engineering workloads to ensure effective delivery of planned and reactive maintenance.

– Provide day-to-day guidance and support to Field Service Engineers, promoting consistency in maintenance practices and standards.

– Monitor the completion and quality of maintenance activities, ensuring work orders and supporting documentation are completed to the required standard.

– Identify technical training needs and competency gaps within the engineering team.

– Support the induction, training and development of new Field Service Engineers.

– Facilitate effective communication between field engineers, management, customers and external service providers.

– Escalate operational issues, resource constraints and significant technical risks to the CET Manager.

7. Continuous Improvement & Performance Management

– Identify and implement opportunities to improve maintenance planning, execution and efficiency.

– Develop and standardise maintenance procedures, checklists and documentation across operational sites.

– Review recurring equipment failures and support root cause analysis and corrective action planning.

– Monitor maintenance performance against agreed KPIs, including PPM compliance, work order completion, response times and equipment reliability.

– Support the development of preventative and condition-based maintenance strategies.

– Identify opportunities to improve spare parts availability, stock control and maintenance cost efficiency.

– Contribute to improvements in asset reliability, operational performance, cost control and resource utilisation.

– Support the ongoing development of the maintenance function as the Industrial Heat portfolio expands.

Essential Competencies

– Technical competence - Strong practical engineering ability with a systematic approach to fault finding and problem-solving.

– Planning and organisation - Ability to develop and manage maintenance schedules, coordinate resources and prioritise competing operational demands.

– Leadership - Ability to guide, support and coordinate field-based engineers, including those working remotely.

– Communication -Confident communicating with customers, engineers, contractors, OEMs and senior management.

– Safety awareness - Strong commitment to safe working practices, risk management and compliance.

– Accountability- Takes ownership of assigned responsibilities and ensures actions are progressed through to completion.

– Continuous improvement - Proactive in identifying opportunities to improve maintenance performance, reliability and efficiency.

– Adaptability - Comfortable balancing office-based coordination responsibilities with hands-on engineering work and changing operational priorities

Key Performance Measures

– PPM Compliance

– Timely completion and close-out of maintenance work orders.

– Effective scheduling and utilisation of engineering resources.

– Compliance with contractual maintenance and response requirements.

– Accuracy and completeness of CMMS records.

– Quality and availability of RAMS and maintenance documentation.

– Timely resolution and escalation of reactive maintenance issues.

– Maintenance reporting, asset reliability and continuous improvement.

Key Relationships

– Balcas Energy Business Development Director, Customer Engineering Manager

– Customer Engineering Team, Production

– Health, Safety, and Quality Personnel

– Clients, sub contractors and site visitors

Contract

Contract Type Permanent

Hours Full time, 40 hours per week

Working Week: Monday to Friday 8.00am to 5.00pm, with on call rota requirements

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