Maintenance Engineer
T K A CONSTRUCTION PTE. LTD. · Singapore ·
- Category
- Industrial engineering
- Company size
- 11-50
Maintenance Engineer troubleshoots and resolves technical issues across client environments, focusing on security and access control systems like Gallagher, LenelS2 OnGuard, Genetec, and Milestone VMS.
Maintenance Engineer
1. On-Site System Troubleshooting
Act as the L1 and L2 escalation point for all technical issues across multiple client environments.
Investigate root-cause analysis (RCA), incident resolution, and long-term corrective action planning.
Diagnose advanced issues, credentialing workflows, hardware faults, network routing, and subsystem integrations.
Engage vendor support teams for deep-dive troubleshooting, bug escalations, and patch management.
Perform hardware replacement, firmware upgrade and system patching.
2. Multi-Platform System Expertise
Hands-on expertise in various Systems will be an advantage:
Gallagher
LenelS2 OnGuard
Genetec
Milestone VMS
Ability to configure, integrate, and optimize controllers, readers, credential formats, PIN/biometric workflows, and enterprise permissions across platforms is essential.
3. Maintenance, Optimization & Lifecycle Management
Implement system preventive maintenance, system health checks, and upgrade / patching.
Ensure proper documentation: Service reports, update of any design document if any change or upgrade of hardware or firmware.