Maintenance Engineer CCTV

Job Responsibilities

• Perform preventive maintenance (PM) and corrective maintenance (CM) for IT and security system infrastructure.
• Support the operation and maintenance of CCTV and video management systems, including surveillance servers, network devices, and security appliances.
• Troubleshoot and resolve incidents related to servers, workstations, network infrastructure, and cybersecurity solutions.
• Monitor system health, investigate faults, and implement corrective actions to maintain system availability.
• Participate in standby duty and after-office-hours support according to a weekly roster.
• Work independently during fault investigations and recovery activities while collaborating effectively with team members and stakeholders.
• Support system upgrades, patch management, cybersecurity compliance activities, and maintenance exercises.
• Maintain proper documentation, maintenance records, and technical reports.

Technical Competencies

• Hands-on experience in preventive and corrective maintenance of:
• Network switches and routers
• Windows Server environments
• Red Hat Enterprise Linux (RHEL) servers
• Workstations and endpoint devices
• Familiarity with CCTV systems, video management systems (VMS), video analytics, and surveillance network architectures.
• Experience with Milestone Video Management System (VMS) is preferred.
• Experience supporting large-scale CCTV or surveillance systems will be an added advantage.
• Experience with cybersecurity and monitoring solutions, including:
• Tenable Vulnerability Assessment (VA) platform
• Data Access Management (DAM) solutions
• Security Information and Event Management (SIEM) platforms
• Trellix security products
• Data Loss Prevention (DLP) solutions
• Backup and recovery solutions
• Knowledge of network troubleshooting, system administration, and cybersecurity best practices.
• Familiarity with Milestone Video Management System (VMS) or similar CCTV management platforms is preferred.
• Experience supporting large-scale CCTV or surveillance systems will be an added advantage.
• Experience in cameras firmware updates

Qualifications and Experience

• Diploma or Degree in Information Technology, Computer Engineering, Electronics Engineering, Cybersecurity, or a related discipline.
• Minimum 3 years of relevant experience in IT infrastructure maintenance, system administration, network support, or security operations.
• Experience in CCTV, surveillance systems, or physical security systems will be an added advantage.
• Relevant certifications such as RHCSA, RHCE, CCNA, Security+, CEH, or equivalent are advantageous.