Mainframe CICS & MQ System Administrator

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Your Role

As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients-which means some of the biggest in the world.

We are seeking an experienced Mainframe MQ System Programmer responsible for the installation, administration, support, performance tuning, security, automation, and high availability of IBM MQ for z/OS environments. The successful candidate will work closely with application development, infrastructure, operations, security, and architecture teams to design, implement, and maintain enterprise messaging solutions supporting mission-critical business applications across global environments.

What You Will Do

• Install, configure, upgrade, and maintain IBM MQ for z/OS environments, ensuring secure, stable, and highly available messaging services.
• Administer MQ Queue Managers, Queues, Channels, Clusters, Queue Sharing Groups, and related infrastructure components across enterprise environments.
• Monitor system health, analyze performance metrics, perform capacity planning, and optimize MQ environments for reliability, scalability, and business growth.
• Troubleshoot complex MQ infrastructure and application messaging issues, conduct root cause analysis, and drive timely resolution of production incidents.
• Design and support high-availability, disaster recovery, and business continuity solutions, including Sysplex and multi-region architectures.
• Implement and maintain MQ security controls, including RACF integration, SSL/TLS configurations, access management, and compliance requirements.
• Develop automation, scripting, and monitoring solutions to improve operational efficiency, incident response, and proactive system management.
• Architect and enhance MQ infrastructure solutions, providing technical leadership for modernization, clustering, workload balancing, and hybrid integration initiatives.
• Partner with application, infrastructure, and system programming teams to support application onboarding, deployments, migrations, and messaging connectivity solutions.
• Create and maintain technical documentation, operational procedures, and recovery plans while participating in change management, audits, and knowledge-sharing activities.
• Provide on-call support in a 24x7 production environment, responding to critical incidents and supporting maintenance activities as needed.

Your future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills

• 5+ years of IBM MQ for z/OS System Programming experience
• IBM MQ for z/OS administration, including Queue Managers, QSGs, MQ Clusters, and Distributed Queueing
• Strong experience with MQ Channel Administration, Publish/Subscribe, and Workload Balancing
• Solid understanding of z/OS system programming, SMP/E, JES2, TSO/ISPF, JCL, USS, and SDSF
• Experience with MQ monitoring and performance tools such as OMEGAMON, MainView, and SYSVIEW
• Knowledge of RACF, MQ security, SSL/TLS, digital certificates, and compliance controls
• Proficiency in automation using REXX and tools such as SA z/OS, OPS/MVS, and NetView
• Expertise in troubleshooting, including dump/trace analysis, SMF analysis, and performance tuning
• Strong incident management and root cause analysis skills

Preferred Skills

• Experience supporting large-scale enterprise MQ environments and Queue Sharing Groups (QSGs)
• Knowledge of Parallel Sysplex, high-availability, and disaster recovery architectures
• Familiarity with CICS, DB2, IMS, and other mainframe subsystems
• Strong communication, stakeholder management, and collaboration skills; ITIL certification preferred

Key Competencies

• Problem Solving & RCA
• Leadership & Mentoring
• Customer Focus
• Global Team Collaboration
• Change & Release Management
• Automation & Continuous Improvement
• Operational Excellence & Resilience under Pressure

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.