Mail X-Ray Screening Technician

Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Key Responsibilities:

• Receive and securely handle mail and packages from USPS and approved third-party courier hubs.
• Properly use required PPE and follow all established safety procedures.
• Conduct visual inspections of mail and packages for suspicious characteristics.
• Maintain strict customer segregation and prevent commingling of mail and packages.
• Maintain chain-of-custody requirements, including barcode scanning when required.
• Apply required receiving labels and maintain accurate package identification.
• Operate approved X-ray screening equipment to identify items requiring further investigation.
• Operate approved passive detection equipment to assist in identifying potential CBRN substances.
• Immediately safeguard suspicious items and follow established emergency response and notification procedures.
• Escalate critical security concerns to the Site Operations Manager without delay.
• Follow all screening procedures, engineering controls, security protocols, and customer-specific requirements.
• Accurately record mail/package volumes, arrival, processing, and departure times.
• Stage screened mail and packages securely and assist with vehicle loading and customer deliveries.
• Maintain screening equipment, supplies, inventory, work areas, and required operational documentation.
• Maintain a professional, security-conscious demeanor; work effectively under pressure, protect confidential information, and perform duties accurately as part of the SafeMail team.
• Ensure timely delivery to customer office locations.

Qualifications:

• High school diploma or GED required.
• Two (2) years of mail/package screening, warehouse, logistics, or related operational experience preferred.
• Prior experience in mail screening, TSA/security screening, warehouse operations, team leadership, or customer service preferred.
• X-ray screening certification and/or experience operating X-ray screening equipment preferred.
• Intermediate to advanced knowledge of CBRNE (Chemical, Biological, Radiological, Nuclear, and Explosive) hazards and screening principles preferred.
• Valid driver's license with a clean driving record required.
• Familiarity with the San Francisco Bay Area, including major highways, business districts, and local delivery routes, strongly preferred.
• Demonstrated ability to safely operate a company vehicle/van for mail and package pickup and delivery.
• Strong attention to detail and ability to accurately follow established security and operational procedures.
• Excellent written and verbal communication and interpersonal skills.
• Demonstrated customer-service orientation and ability to work effectively with clients, coworkers, and management.
• Ability to work effectively independently and as part of a team in a fast-paced operational environment.
• Ability to perform the physical requirements of mail/package handling, including lifting and moving items weighing up to 50 pounds.
• Ability to wear required personal protective equipment (PPE) for extended periods and comply with established safety procedures.
• Demonstrated "can-do" attitude, reliability, initiative, sound judgment, and ability to manage multiple priorities while maintaining timely and accurate service.
• Proficiency with Windows-based PCs, keyboarding, scanning, and basic operational systems preferred.
• Ability to meet established attendance, punctuality, performance, and service-level requirements.