M365 Sharepoint Support Engineer
PrimeStaff Management Service Pte Ltd ·
- Category
- Support
- Experience
- 3+ years
Hiring Now | M365 / Exchange / SharePoint Support Engineer
Singapore | 3–5 Years Experience
Our client is actively hiring an experienced M365 / Exchange / SharePoint Support Engineer to join a growing enterprise environment supporting critical Microsoft 365 platforms. If you're hands‑on, customer‑focused, and enjoy solving complex collaboration and messaging issues — this role is for you.
Why This Opportunity?
Work in a production enterprise M365 environment
Exposure to Exchange Online, SharePoint Online, Teams & OneDrive
High‑impact support role with strong visibility
Ideal for engineers looking to deepen cloud & messaging expertise
What You'll Be Doing
- Provide L2/L3 support and administration for Microsoft 365 workloads:
- Exchange Online
- SharePoint Online
- OneDrive for Business
- Microsoft Teams
- Troubleshoot and resolve complex messaging and collaboration issues
- Support customer deployments, configuration, and day‑to‑day operations
- Use PowerShell to automate tasks and identify root causes
- Work directly with stakeholders to deliver effective, timely solutions
- Create and maintain technical documentation and SOPs
- Coordinate with vendors and internal escalations teams as required
We're Looking for Someone Who Has:
- 3–5 years of hands‑on experience as an M365 / Exchange / SharePoint Administrator
- Strong understanding of Exchange Server & Exchange Online architecture
- Solid PowerShell scripting experience
- Knowledge of SMTP, IMAP, POP3 and email flow troubleshooting
- Experience supporting Microsoft applications in a corporate environment
- Strong communication skills and a customer‑first mindset
- Ability to multitask and manage multiple support responsibilities
Nice to Have (But Not Mandatory)
- Experience with Exchange Admin Center (EAC) and Entra portal
- Knowledge of mailbox permissions:
- Shared mailboxes
- Send As / Send on Behalf
- Understanding of email security controls:
- Anti‑spam & malware protection
- DLP policies
- Experience with monitoring, reporting, and environment optimisation