[LPS] Senior Infrastructure Engineer

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

Description and Requirements

Key Responsibilities

Solution Implementation

• Perform hardware configuration, firmware updates, tuning of system for optimal performance and security compliance requirements.
• Deploy and configure hypervisor technologies (Microsoft Hyper-V) to create virtualized server farms.
• Implement software-defined storage and networking solutions as part of the overall infrastructure.
• Integrate infrastructure components with central management and monitoring tools.
• Collaborate with solution architects to review and validate technical designs
• Create and maintain as-built documentation, network diagrams, SOPs.
• Perform infrastructure, network, and security readiness checks as part of the SIT plan
• Provide accurate and regular updates to the Project Manager
• Document and escalate critical issues, ensuring rapid resolution.
• Perform remediation actions to fix findings of VAPT/SSAT.

Operations Support

• Provide extended post-go-live support, ensuring stability of all environments.
• Monitor system performance, capacity, and error logs; fine-tune configurations as needed.
• Troubleshoot incidents, apply hotfixes/patches, and coordinate with development and operations teams for permanent resolutions.
• Create and maintain knowledge base documentation and operational runbooks.
• Implement proactive monitoring and alerting to prevent recurrence of issues.
• Transition system ownership to steady-state support/operations teams once stabilization criteria are met.
• Identify and recommend opportunities for optimization, automation, and performance improvements.
• Provide support for complex hardware and infrastructure issues escalated from the customer team.
• Proactively identify and resolve performance bottlenecks and single points of failure.

Required Skills & Qualifications

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
• Minimum of 5 years of hands-on experience in building and deploying data center infrastructure, working on Hyper-V, Windows Servers, REHL, Firewall, F5 load balancer, PAM, Network switches, and Data Backup products
• Experience with Hyper-V cluster setup, vNIC, and vSwitch configuration.
• Experience with performing CIS hardening on Windows 2022 Data Center & REHL, GPO deployment, and assessment remediation.
• Familiarity with cloud platforms (AWS/Azure) and hybrid cloud connectivity solutions.
• Familiarity with ITIL change and incident management processes.
• Good knowledge of networking (IP addressing, routing, VLANs).
• Knowledge of BMC Control-M, Helix is preferred

Preferred Qualifications

• Microsoft Certified: Windows Server Hybrid Administrator Associate
• Cisco CCNA/CCNP, Juniper JNCIA/JNCIS
• AWS Certified Solutions Architect – Associate
• ITIL Foundation v3/v4

Key Competencies

• Attention to detail and proactive problem-solving.
• Ability to remain calm under pressure and drive quick resolutions.
• Strong stakeholder and vendor management.
• Effective project timeline tracking and milestone management.
• Clear orientation toward achieving project objectives.
• Strong documentation and escalation handling skills.
• Excellent cross-functional collaboration and communication.
• Timely and transparent communication with all stakeholders.
• Ability to work independently with minimal supervision.