About The Role

This role is responsible for maintaining and evolving our Looker architecture to support a scalable, reliable, and user-friendly Business Intelligence ecosystem. You will manage core data models, reporting structures, and platform administration while partnering with cross-functional teams to deliver high-quality analytics solutions. The ideal candidate is hands-on, pragmatic, and passionate about building robust BI foundations that enable data-driven decision-making across the organization.

What You Get To Do Every Day

• Maintain and enhance LookML models, Explores, dashboards, and reporting assets to ensure accuracy, performance, and scalability.
• Administer the Looker platform, including user access, permissions, system health monitoring, and operational support.
• Troubleshoot and resolve reporting and data issues in partnership with Data Engineering and business stakeholders.
• Deliver enhancements and scalable BI solutions that support evolving business needs while enabling self-service analytics.
• Optimize platform performance by improving query efficiency, usability, and data model design.
• Lead legacy content cleanup by identifying and deprecating outdated reports and dashboards.
• Partner with InfoSec and internal teams to support governance, access reviews, and compliance requirements.
• Create documentation, provide user training, and promote best practices to ensure effective knowledge sharing and platform adoption.

What You Bring To The Role

Minimum Requirements:

• 7+ years of experience in Business Intelligence, Analytics Engineering, or a related field.
• Hands-on experience with Looker, including LookML development and administration.
• Advanced SQL skills and strong understanding of relational data modeling.
• Hands-on experience working with modern cloud data warehouses (e.g., Snowflake, Google BigQuery, or Amazon Redshift) to query data and optimize downstream Looker performance.
• Demonstrated proficiency with Git or platform-native version control for LookML code deployment, branching, and model maintenance.
• Proven experience collaborating directly with cross-functional teams (such as Product, Sales Ops, Marketing, or Data Engineering) to translate business requirements into technical BI solutions.
• Experience managing user roles, access permissions, and governance/security protocols within a BI platform.
• Bachelor’s degree in Computer Science, Data Analytics, Information Systems, Statistics, or a related quantitative field, or equivalent practical experience.

Preferred Requirements:

• 8–10+ years supporting enterprise Business Intelligence and analytics platforms
• Proven success maintaining and optimizing Looker semantic models, Explores, dashboards, and reporting frameworks
• Familiarity with data pipelines and upstream/downstream data dependencies
• Understanding of BI governance, access management, and data security best practices
• Background working in audit or compliance environments (e.g., SOX)
• Strong knowledge of query optimization, data quality troubleshooting, and performance tuning
• A hands-on, solutions-oriented approach with strong ownership, accountability, and attention to detail

Compensation, Benefits, + Perks

• Employee Stock Purchase Plan

• 401K with Company Match

• Medical, Dental & Vision Insurance

• Paid Parental Leave

• 9 Paid Company Holidays

• Flexible Time Off (With Manager Approval)

• Find out more about our Benefits here.

The expected salary range for this role is $160,000.00-$180,000.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.