Local Dispatcher Automotive Parts ~ Mt.Pleasant

Are you organized, energetic, and passionate about customer service?

Our Auto Value Automotive store in Mt Pleasant, MI is currently seeking a person for a Full-Time local Dispatcher position. Dispatching is a fast past position responsible for the organization and completion of customer orders and deliveries. This is an in-store sales/customer service position with many training opportunities for advancement. Automotive experience and or knowledge is encouraged in an applicant. Must be able to manage 3-4 people during your shift.

* Monday - Friday. Includes one Saturday per month.

Job Responsibilities:

• Scheduling and dispatching of store Delivery Driver
• Facilitate all inter-store transfer orders to be shipped and received route them to their final destinations, to get them out on schedule
• Provide Driver support
• Resolution of Customer concerns and issues
• Provide information with documentation for invoicing
• Excellent positive communication skills are a requirement. Need the ability to communicate, orally and written, clearly and professionally.
• Responsible for that vehicle maintenance and repairs are completed on time and as needed.
• Cover the Store Counter position when needed
• Daily Completion of Returns Processing and Store Cycle Counts

Skills and Knowledge Required:

• Strong Computer Skills
• Highly effective Communication through multiple avenues
• Handle high-stress situations in a professional manner with a Customer Service Attitude
• The ability to multi-task, and bring items to completion efficiently
• Understand how to adapt and anticipating that in a fast-paced environment
• Strong individual work ethic and team player mentality.

We offer a competitive compensation package, which includes:

• Health, Dental and Vision plans
• Paid Vacation and bonus program.
• Tuition Reimbursement
• 401k with company match
• Free short term disability
• Employee Assistance Program
• Life insurance
• Referral program

Schedule:

• 8 hour shift