Live-in Resident Manager (60% Rental Discount)

Location:

Aspire (View Royal area), or
Aurora (Vic West area), or
The Vue (Langford area)

Main Requirements:

Must live on site (60% rental discount)
Valid Class 5 driver's license and own vehicle required

Responsibilities:

Applicant must love people, be versatile, hands-on with cleaning and maintenance tasks and take ownership of the site
Successful applicants must have a flexible schedule and be available to work evenings and weekends
Collect rent and follow up on defaults
Inspections of vacant and upcoming suites
Lease and show suites
Annual suite inspections
Prepare and deliver bank deposits
Ensure contractors arrive as per scheduled timelines and complete their work per conditions of the contract
Assist with snow removal, cleaning, and touch-up painting as required
Complete other tasks as assigned

Experience and Educational Requirements:

2 years customer service experience required
Post-Secondary education in related field is an asset

Technical Requirements:

Computer experience is required with web based programs preferred
Ability to learn and adapt quickly to changing systems and new technology
Familiarity with technology is an asset

Non-Technical Requirements:

Strong commitment to providing excellent customer service
Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained
Exceptional problem-solving and decision-making capabilities
Demonstrates a positive attitude, enthusiasm and assertiveness
Ability to spend up to eight hours walking, standing, climbing stairs, lifting
Ability to maneuver or lift up to 10kg with the proper equipment