Linux Specialist - EUC

Job Overview:

Join Arm as a Linux Specialist - EUC and become a vital member of an elite team! Located in Bangalore, Karnataka, India, you will work alongside Windows and Mac experts to uphold a robust and secure Linux environment. You will have the opportunity to contribute to high-reaching projects that propel our company's success by guaranteeing stability and security across our global Linux systems.

Responsibilities:

• Maintain Linux endpoint builds, images, and supported applications.
• Carry out patching, package management, routine maintenance, and vulnerability remediation.
• Develop and update Bash and shell scripts to automate operational tasks.
• Use Puppet or comparable configuration management tools to ensure uniform and compliant endpoint configurations.
• Build runbooks, troubleshooting guides, and knowledge articles, and keep work tracked in ServiceNow.
• Handle complex Linux incidents and service requests from triage to resolution.
• Support critical incidents, restore service quickly, and help prevent repeat issues.

Required Skills and Experience:

• Experience supporting enterprise Linux environments, ideally Ubuntu Client Operation System or similar distributions.
• Strong troubleshooting skills across Linux OS, packages, authentication, user environment, printing, and endpoint security.
• Hands-on experience with Bash or shell scripting.
• Experience with Puppet or comparable configuration management software.
• Familiarity with patch management, package handling, software installation, and addressing security vulnerabilities.
• Familiarity with incident, request, and change management, ideally in ServiceNow.
• Clear communication skills and a collaborative approach.

“Desired” Skills and Experience:

• 4 to 8 yrs of experience supporting Linux endpoints at scale in a corporate environment.
• Familiarity with endpoint hardening, security tooling, and compliance-focused operational practices!
• Experience in managing MDM tools to configure endpoints.
• Experience in testing or providing support for beta operating systems, new hardware, or platform modifications.
• Knowledge of application packaging and controlled deployment practices.

In Return:

10x Mindset at Arm

At Arm, we believe progress happens when people are empowered to think bigger and push beyond what seems possible. Our 10x mindset is about curiosity, ambition and creating impact that will be used by millions. We learn fast, prioritise collaboration and turn bold ideas into real technology. We look for people who are inspired by this way of working and want to grow in an environment where bold ideas are welcomed. Read more about how we bring the 10x mindset to life on the Arm blog.

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Our 10x Mindset

At Arm, we believe progress happens when people are empowered to think bigger and push beyond what seems possible. Our 10x mindset is about curiosity, ambition and creating impact that will be used by millions. We learn fast, prioritise collaboration and turn bold ideas into real technology. We look for people who are inspired by this way of working and want to grow in an environment where bold ideas are welcomed. Discover how the 10x mindset shapes life at Arm:

Use of AI in Your Application

At Arm, we embrace the benefits AI can bring, including in recruitment. You may use AI to support your preparation, such as improving the clarity of written responses, practicing interview questions, or learning more about our industry. However, your application and interview responses must reflect your own thinking, experience, and abilities. We want to understand your authentic perspective, creativity, and approach to problem solving. As such, you may not use AI to complete assigned tasks as part of any assessments. If you plan to use AI-supported or assistive technologies as part of a reasonable adjustment, please contact [email protected] so we can support you.

Recruitment Adjustments and Accommodations

At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email [email protected]. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working

Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.