Lift Maintenance Winter Dispatcher/Lift Maintenance Assistant - Winter Season

Seasonal

Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone.

Perks & Benefits:

• Free season pass to Winter Park and all Alterra Resorts
• Discounted friends & family tickets
• Medical, dental, vision, life, paid parental leave and more for eligible employees
• 401(k) plan with 100% company match - up to 4%
• Mental health resources for all employees
• Food & beverage and retail discounts
• Onsite employee childcare based on availability
• Discounted equipment rentals, pro-deals, and more

POSITION SUMMARY:

The Lift Maintenance Assistant provides the Lift Dispatch coverage in the winter season. S/he will correspond with lift operations, mechanics, electricians, and patrol on a daily basis. This is an entry-level seasonal role with possible opportunity for advancement. S/he is responsible for conveying accurate information to the correct individuals in a timely manner. This person must comply with applicable policies, procedures, and regulations of Winter Park Resort, Colorado Passenger Tramway Safety Board, American National Standards Institute (ANSI B.77), United States Forest Service, and OSHA. Must be familiar with and comply with department standards and the Employee handbook.

The Lift Maintenance Assistant will follow all Winter Park policies and procedures, all applicable laws (federal, state, and local), and all health and sanitation codes.

ESSENTIAL DUTIES:

• The Lift Dispatcher is critical to the daily operation of lifts in the winter season. All lift malfunctions and closures due to equipment malfunctions, weather, operator error, power outages, etc. must be tracked individually and work orders issued to the appropriate personnel.

• In the case of extended downtimes which may result in "bottom line" or rope evacuations of the lift, the dispatcher must keep a detailed chronological record of the events. This person must remain calm and organized in extremely hectic and stressful situations.

• Coordinate and dispatch daily radio traffic. Properly communicates with maintenance and operational personnel to ensure continuation of safe lift operation.

• Informs the Lift Maintenance Manager and/or Lift Maintenance Administrator of any development that may affect the quality of maintenance, maintenance records, or maintenance records system.

• Creates and maintains a friendly, congenial, and positive work atmosphere while effectively serving our guests and interacting with other employees.

• Communicates with other departments to coordinate both their and the lift department’s needs.

• Initiates work orders for unscheduled maintenance from downtime reports.

• Performs any other duties as may be assigned (i.e. seat pad replacement, assisting with line work by operating lift…etc.).

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

EDUCATION & EXPERIENCE REQUIREMENTS:

Education:

• High School diploma or GED.

Experience:

• Experience with ski lifts is a plus but not required.

Qualifications and Skills:

• Must be at least 18 years if age.

• Experience using phone with multiple lines.

• Capable of professional and efficient two way radio use including comfortable making fleet calls.

• Possess at least a basic knowledge of aerial lifts, surface lifts, and any other related equipment.

• Current standard first aid card desirable.

• Must have a valid unrestricted US Driver’s License.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

This position may be required to work evenings, weekends and holidays.

Mountain Environment:

• The primary physical environment in which this position works is indoors, however time will be spent out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc...

• The degree of strenuous activity within the job is considered to be low to moderate.

• Some strenuous physical activity may include walking or hiking upon uneven, challenging terrain, operating a snowmobile, skiing or riding.

• Exposure to: Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn. Chemicals required for cleaning, de-greasing, and painting.

• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

• Manual dexterity to operate a computer and other common office equipment on a regular basis.

• Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on as needed.

• Ability to work for extended periods of time sitting, standing, walking, kneeling, pushing and pulling.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily - reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

OTHER DUTIES AS ASSIGNED:

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business.

WAGE:

The base hourly pay range below represents the low and high end of Winter Park Resorts hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resorts total compensation package for employees. Other rewards may include many region-specific benefits.

hourly pay range: $21.00-$23.00/hour