Leasing Professional - Envoy Apartments

Borger Residential is a community and industry respected full-service property management company with over 90 years of experience in Washington, DC, Maryland, and Virginia. Originally founded in 1930 by the grandfather of the current stockholders, Borger Residential currently manages over 9,500 apartments throughout the DC Metro Area, and it continues to grow. Today, we stand proudly under the umbrella of The Donohoe Companies, shaping the future of property management.

Work Location

The Envoy Apartments
2400 16th St NW
Washington, DC 20009

Job Summary

Borger Residential is looking for an innovative and experienced Leasing Professional to oversee the marketing and leasing efforts of a pristine asset. The Leasing Professional will be responsible for creating marketing collateral, including but not limited to flyers, brochures, and content, in an effort to generate qualified traffic for the community. The Leasing Professional is responsible for the entire rental experience by serving as the initial contact for all prospective residents and will be responsible for completing the tour, application, and move-in process for the community. Section 8 compliance experience preferred.

Essential Functions and Responsibilities

• Inspecting property (inside and out) daily for overall curb appeal and rectifying any problem areas.
• Greeting all people who visit the community.
• Maintaining positive relations with residents.
• Administrative responsibilities.
• Adhering to policies and procedures as set forth.
• Preparing and processing rental applications, lease packets, renewals, and any related forms.
• Touring prospects through model apartments or market ready units.
• Answering all phone calls and giving out rental information as dictated by policy and procedure.
• Accurate and timely data entry to reflect traffic and source of traffic.
• Handling all details of move ins, move outs, inspections, and any related forms.
• Shopping competition through phone calls and visits on a regular basis.
• Preparing any required reports such as Monthly Service Request, Weekly Marketing Reports, Tenant Move-Out and Move In List in a timely manner.
• Initiating and distributing service requests for general maintenance. Following up weekly on any open requests.
  Reporting accidents and emergency situations as policy and procedure dictate and fill out necessary accident report forms.
• Preparing lease renewals, coordinating all move-in dates and all changes regarding move-outs.
• Performing pre-inspections of market ready vacant and model apartments, assisting the coordination of the paint schedule and inspect all contractor work.
• Creating and preparing monthly newsletter.
• Preparing and submitting all advertising and marketing requests in a timely manner to Marketing Manager.

Qualifications

• A minimum of 2 years of leasing, sales, or customer service experience or a combination of both
• Excellent organization, customer service, and time management skills, as well as the ability to communicate effectively
• Strong administrative skills
• Ability to prioritize
• Professional appearance
• Understanding of sales
• Ability to work independently
• Computer competency

Work Environment and Physical Demands

• Work Environment: Employee is not substantially exposed to adverse environmental conditions. The noise level in the work environment is usually moderate.
• Physical Demands: While performing duties of this job, employee is required to stand; walk; sit; use hands to handle objects and documents; reach with hands and arms; talk and hear. Employee may occasionally lift and/or move up to 10 pounds.
  • Vision: Must be sufficient to read reports, instructions, correspondence, and any other written material pertinent to your job.
  • Hearing: Must be sufficient to understand a conversation at a normal volume, both in person and by telephone.
  • Speech: Must be coherent to promote and market BR.
  • Physical Mobility: Must be sufficient to move about in office and properties including climbing stairs and to drive an automobile and be able to operate office machines.

Benefits and Perks

Borger Residential is pleased to offer full-time employees comprehensive benefits, including health, dental and vision insurance; short- and long-term disability; life and optional life, accidental, critical illness insurance; employee assistance program (EAP); bereavement, jury duty and other paid and unpaid leaves of absences; paid time off (PTO); holidays; retirement plans; and Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).

Compensation

$23 - $26 an hour