Learning Experience Designer
Envista · Heredia, Heredia, Costa Rica ·
- Employment
- Contract
- Category
- Technical writing
Job Description:
Role Overview
The Learning Experience Designer designs, develops, and delivers learning solutions that build knowledge, capability, and professional expertise across Spark support functions. The role translates complex treatment planning, technical, and operational concepts into practical learning experiences that strengthen decision-making, consistency, and service quality.
A primary focus of this position is developing the knowledge and expertise of teams that support designers and the broader Spark operation. The role partners with subject matter experts to create onboarding, certification, and capability-building programs that help support functions understand and apply treatment planning principles, workflows, and best practices in their day-to-day work
Role Purpose
Build the treatment planning knowledge, practical judgment, and professional expertise support functions need to perform effectively as Spark products, technologies, and workflows evolve. Create scalable learning solutions that drive consistent decision-making, strengthen cross-functional alignment, and improve the application of treatment planning principles across the organization.
Required Qualifications
- Professional experience in treatment planning, clinical consultation, case review, dentistry, orthodontics, or a related clinical dental function.
- Strong understanding of treatment planning concepts, workflows, and decision-making principles within the dental or orthodontic environment.
- Demonstrated ability to translate complex treatment planning, technical, and operational concepts into practical learning solutions, performance support resources, and capability-building programs.
- Experience designing and facilitating training programs for technical, operational, healthcare, or professional audiences.
- Experience working with subject matter experts to develop learning pathways, onboarding programs, certifications, and role-based training.
- Excellent written and verbal English communication skills (B2+ or higher).
Job Requirements:
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Required Qualifications
- Professional experience in treatment planning, clinical consultation, case review, dentistry, orthodontics, or a related clinical dental function.
- Strong understanding of treatment planning concepts, workflows, and decision-making principles within the dental or orthodontic environment.
- Demonstrated ability to translate complex treatment planning, technical, and operational concepts into practical learning solutions, performance support resources, and capability-building programs.
- Experience designing and facilitating training programs for technical, operational, healthcare, or professional audiences.
- Experience working with subject matter experts to develop learning pathways, onboarding programs, certifications, and role-based training.
- Excellent written and verbal English communication skills (B2+ or higher).
Preferred Qualifications
- DDS, DMD, Orthodontic Specialist, Dental Hygienist, Dental Technician, or other formal dental credential.
- Experience supporting treatment planning, clinical consultation, case review, or clinical support functions.
- Knowledge of Spark software, workflows, guidelines, and support operations.
- Ability to develop assessments, practical exercises, case-based learning, and performance evaluations.
- Experience developing learning solutions that strengthen critical thinking, treatment planning judgment, and decision-making capabilities.
- Experience creating digital learning content, instructional videos, simulations, and blended learning solutions.
- Experience working with global teams and cross-functional stakeholders
Key Skills
- Instructional Design
- Training Facilitation
- Treatment Planning Knowledge
- Curriculum Development
- Learning Content Development
- Stakeholder Collaboration
- Capability Building
- Problem Solving
- Project Management
- Communication
- Continuous Improvement
- Knowledge Translation
ABOUT ENVISTA HOLDINGS CORPORATION
Envista is a global leader in the dental industry, uniting more than 30 trusted brands—including DEXIS, Kerr, Nobel Biocare, and Ormco—under one mission: partnering with dental professionals to improve patients’ lives. With a heritage of category-defining innovation, our brands have shaped modern dentistry: Nobel Biocare introduced the first dental implant, Ormco is a pioneer in both traditional and digital orthodontics, DEXIS has long been at the forefront of 2D, 3D and intraoral imaging, and Kerr has supported clinicians for over 135 years. Our high-performing culture is underpinned by our CIRCLe Values and the Envista Business System. Guided by these, we deliver a comprehensive portfolio of technologies, consumables, and services that empower clinicians to provide confident, efficient care—today and for the future. Learn more at .
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Operating Company:
OrmcoOrmco is a global leader and innovator of high-quality orthodontic products and solutions, including brackets and wires. For more than 60 years, our team has partnered with the orthodontic community to help create over 20 million smiles in more than 140 countries. We build trusted relationships. Each one is rooted in respect and understanding. We take that approach when we help orthodontists achieve their clinical and practice management objectives. We take the same approach when we help our team bring their personal best to work each day, ready to make a difference and reach their full potential.
Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.