Primary Details

Time Type: Full time

Worker Type: Employee

• Location: Sydney
• Type: 12 Month Fixed-Term Contract
• Hybrid role, Happy to talk flexible working

The opportunity

We have an exciting opportunity for a Learning Design Consultant to join the Learning and Modernisation Capability team for a period of 12 months. Reporting to the Regional Head of Learning and AUSPAC Modernisation Capability, your role is to identify, research, design, and develop learning solutions that align with business goals, coordinate and deliver capability solutions for business ownership, and partner with various teams to build learning content to support emerging capabilities as QBE modernises.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your new role

As a Learning Design Consultant your key responsibilities will include:

• Design and develop learning solutions aligned to business capability requirements and strategic priorities.
• Partner with stakeholders and subject matter experts to identify learning needs and define learning outcomes.
• Create engaging digital learning experiences using Articulate Rise, Storyline and other learning technologies.
• Develop storyboards, scripts, assessments, knowledge checks, scenarios and supporting learning assets.
• Apply instructional design principles and learning science to ensure solutions are practical, learner-centred and effective.
• Build learning resources across multiple formats, including eLearning, videos, performance support tools, facilitator guides and learner resources.
• Ensure all learning solutions align with QBE's digital learning and accessibility standards.
• Apply consistent design standards to create scalable, reusable and maintainable learning assets.
• Adapt content for different audiences while maintaining consistency in learning experience and quality.
• Support pilot testing, evaluation and continuous improvement of learning solutions.
• Leverage emerging technologies, including generative AI, where appropriate to improve design efficiency and learner experience.
• Contribute to the ongoing evolution of learning practices, templates and governance across QBE.

About you

To be successful in this role you will have demonstrated experience as an Instructional Designer, Digital Learning Designer or Learning Experience Designer. Experience in the insurance industry is preferred, or we will also consider those from banking or financial services. You will also have:

• Advanced proficiency in the Articulate 360 suite, particularly: Articulate Rise Articulate Storyline Articulate Review
• Experience designing and developing end-to-end digital learning solutions.
• Strong instructional design skills, including needs analysis, storyboarding, assessment design and evaluation.
• Experience working with subject matter experts and business stakeholders to translate technical or complex content into practical learning solutions.
• Knowledge of adult learning principles, learning science and contemporary learning methodologies.
• Strong project management and stakeholder engagement skills, paired with excellent written communication, editing and visual design capability.

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
• Life Leave, supporting the life events we all experience, leaving your annual leave for rest
• A range of discounts on insurance products, car hire, hotels, goods and services

To learn more about benefits of working with us, click here.

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program
• Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

APPLY NOW and let’s make it happen!

If you’re looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it.

Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected]

Skills:

Communication, Creativity, Critical Thinking, Customer Value Management, Financial Products, Influencing Others, Instructional Design, Intentional collaboration, Managing performance, Program Evaluations, Risk Management, Stakeholder Management, Strategic Management, Team Management, Time Management

Application Close Date: 27/07/2026 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.