Learning and Development Specialist

The Opportunity: At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you. Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

Equitable is growing! We are looking for a Learning & Development Specialist to join our Human Resources team. The Learning & Development Specialist will assist with the coordination and logistics of our orientation program, support our Learning Management System, create and facilitate training and related materials and support the day-to-day operations of the Learning & Development team.

Join one of the region’s top employers and be part of something that truly makes a difference.

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement. In this role the Learning and Development Specialist will facilitate in-person programming as required by the role and will work more than the minimum requirement in office.
What you’ll do:

Create and maintain training procedure manuals, guides, and course materials as required
Facilitate and lead training when required
Develop and cascade communication around training programs and activities for the organization
Develop and participate in all aspects of the bi-weekly EQ Orientation program including but not limited to: communication with attendees, presenters, external vendors, preparation, revision and facilitation of presentations, oversight of social events, complete post-program analysis, etc.
Maintain the Learning Management System
Maintain the Learning & Development SharePoint documentation
Provide administration and coordination support of training courses to ensure effective and timely course information, registration, and logistics, as required
Resolve challenges concerning the delivery of training programs between registrants, trainers, partners, and external service providers
Generate relevant dashboards/reports to provide accurate information regarding the administration, compliance and value of the training courses offered
Facilitate meetings and follow ups, as required
Establish templates for use by the Learning & Development team – i.e. project meeting/meeting minutes
Assist in the planning and coordination of educational events and other special events
Monitor and respond to Learning & Development shared email inbox and other Learning & Development related questions
Administration duties as assigned by Learning & Development Managers and Senior leadership
Provide back up support to other HR coordinators, as required

What you’ll bring:

University degree, preferably in Adult Education, Business, Human Resources or similar
Experience in a Learning & Development role
Experience with Articulate Storyline is a strong asset
Certified or familiar with facilitating DiSC
Learning Management System experience, preferably with Dayforce Learning
High level of integrity with a sense of confidentiality and privacy
Multi-tasking and sound time management skills
Ability to handle interactions over the phone and in person
Strong interpersonal skills and adaptability
Strong written communication skills
Ability to work with various departments and foster teamwork.
Demonstrate resourcefulness and initiative in dealing with daily assumptions or when working in ambiguous situations
Experience working with Virtual Classroom / MS Teams is a strong asset
Microsoft Office knowledge, including MS Teams, Word, Excel and PowerPoint

What’s in it for you:

Career Growth: Regular learning sessions and development opportunities
Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching
Time Away: Competitive vacation plus one paid volunteer day each year
Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach.

At Equitable, we’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at [email protected]. We’re happy to help.

Your base pay will be based on your skills, qualifications, experience and education. In addition to your salary, this role is eligible for a discretionary annual incentive award tied to business performance, plus a wide range of competitive benefits.

If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included.

Reports To: Manager, Learning & DevelopmentDepartment: Human Resources Term: Permanent Full-Time