Lead Solution Consultant

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

UKG Ready is an exciting product of Ultimate Kronos Group which continues to experience incredible growth! If you are interested in taking your career to the next level by utilizing and enhancing your software implementation and consulting skills, then this is the job for you! We are seeking talented software implementation professionals who are interested in being part of our dynamic, fast-paced environment and are eager to develop their career and make a difference for UKG.
You will be joining the Professional Services Consulting (PSC) job family of Global Delivery Services (GDS) workgroup, under the UKG Customer Experience (CX) vertical for the new customer deployments of UKGR product and work with UKG Ready customers in multiple geographies.
We hire people having knowledge in Human Capital Management or Workforce Management domain for products like ADP, Ceridian Dayforce, Oracle HCM, PeopleSoft, People Strong, Ramco, SAP SuccessFactors, Workday.
As a Lead Solution Consultant within our UKG Ready Implementation Services team, you will do the following:

• Engage with our clients directly or indirectly to understand their business needs regarding the implementation of various modules of UKG Ready product.
• Leverage your knowledge and experience to consult on best practices and assist clients (directly or through some onsite person) in designing and building a solution that meets their needs
• Utilize your technical aptitude to re-configure our software solution and solve very complex issues
• Stay up-to-date on the latest product features and functionality
• Act as the subject matter expert in the product area
• Understand & explain clearly difficult &/or sensitive information, and work collaboratively to build consensus
• Contribute to team objectives that may have impact on the area/group
• Work cross-functionally and amongst a team on new client implementation, upgrade, and change order projects
• Drive consistency into UKG Ready delivery practices by leveraging their implementation experience to define processes and best practices for the services organization
• Provide significant transfer of UKG Ready product knowledge to UKG customers
• Be ready to become key point-of-contact to UKG Ready stakeholders

Qualifications:
Individuals looking to be a part of our talented team should possess the following:
• Bachelor's degree or equivalent in Computer Science or related field
• At least 8+ years of industry work experience with exposure to Global implementations
• Extensive domain experience in implementing HCM or WFM software.
• Proven knowledge of SDLC & AGILE methodologies
• Strong analytical skills and ability to work in a fast-paced team environment
• Demonstrated ability to adapt to new technologies and changing environments
• Excellent communication and consulting skills
• Ability to work in a business required shift (3:00 PM IST to 12:00 AM IST)

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]