Lead Salesforce Marketing Cloud Engineer

We are looking for an experienced Lead Salesforce Marketing Cloud Engineer to join a dynamic team supporting a premium global retailer in the EU region. This role combines technical leadership, client communication, and hands-on development in a fast-paced, Agile SAFe environment.

Responsibilities

• Manage a development team of 5 engineers
• Serve as the primary client-facing lead for Marketing Cloud development updates
• Participate in hands-on development of Salesforce Marketing Cloud solutions
• Align with the Business Analyst Lead on user story refinements and the Test Lead on test-related topics
• Drive platform technical maturity, including DevOps practices, CI/CD processes, and RCA for production issues
• Contribute to innovation projects such as onboarding new countries onto Salesforce Marketing Cloud and implementing new platform features
• Support sprint planning and quarterly SAFe program increment planning activities

Requirements

• 5+ years of work experience with Salesforce Marketing Cloud
• 1+ years of experience in a technical leadership or team lead role within a development team
• Strong hands-on experience with AMPscript
• Practical experience with Integration Frameworks and Integration Platforms
• Experience working with Salesforce Data Cloud
• Experience with Salesforce Service Cloud
• Strong understanding of DevOps practices and CI/CD pipelines in Salesforce environments
• Proven ability to conduct root cause analysis (RCA) for production issues and implement incremental improvements
• Experience with user story refinement, backlog grooming, and coordination with testing teams
• Strong stakeholder management and client-facing communication skills
• Experience with Agile methodologies, ideally in a SAFe framework environment
• English level B2+

Benefits

With us you can:

• Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
• Receive the necessary equipment to perform your work tasks
• Change projects and technology stacks within EPAM
• Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
• Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations
• Participate in volunteer, charity programs and communities (both technical and interest-based)

We focus on your professional growth:

• You can plan your individual career path together with your manager
• Receive regular feedback from colleagues
• Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
• Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
• Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
• Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
• Study at EPAM Solution Architecture School with the instructors who are practicing architects
• Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
• Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)

What we offer:

• Vacation and sick leave (including a sick leave without a medical certificate)
• A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
• Medical insurance for family members at corporate rates
• Company support during significant life events (childbirth or adoption, marriage, etc.)
• Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
• E-kids program - a free programming language training program for EPAMers' children