Experience Range: 4–6 years of QA/testing experience, including at least 3 years specifically working with Salesforce CPQ applications Key Responsibilities:
Design and execute comprehensive test strategies and test cases for Salesforce CPQ applications, validating all business and technical requirements
Perform functional, regression, integration, system, and end-to-end testing across configuration, pricing, quoting, approvals, and integrations within the CPQ domain
Investigate production and pre-production defects, conduct detailed root cause analysis, and identify whether issues originate from configuration, code, data, integrations, or business rules
Validate defect fixes, perform regression testing for enhancements, releases, patches, and hotfixes, and ensure issues are resolved without recurrence
Test CPQ functionalities including quoting, approvals, product configuration, pricing customization, quote templates, contracts, and renewals
Validate integrations between CPQ and CRM, ERP, billing, and other upstream/downstream systems, including API and data validation
Collaborate with developers, product owners, business analysts, and support teams to resolve defects efficiently and enhance CPQ process quality
Create and maintain test scenarios, test cases, test data, and defect documentation, and contribute to QA process automation and continuous improvement
Required Skills:
Hands-on experience with Salesforce CPQ platform
Proficiency in Salesforce CPQ custom scripting
Advanced knowledge of Salesforce CPQ quoting and approvals
Experience with Salesforce CPQ product configuration and pricing customization
Proficiency in Salesforce CPQ quote templates, contracts, and renewals
Experience testing integrations between CPQ and CRM or ERP systems
Working knowledge of SQL and databases for data validation
Preferred Skills:
Experience with REST/SOAP APIs and web services in CPQ integrations
Familiarity with test automation tools and frameworks for CPQ applications
Knowledge of CI/CD and release management processes
Experience with Jira, Azure DevOps, or similar test/defect management tools
Exposure to performance and security testing in enterprise environments
Background in production support and incident management for CPQ systems
Desired Qualifications:
Bachelor's degree in Computer Science, Information Technology, Engineering, or a closely related discipline
Salesforce Certified CPQ Specialist or equivalent certification
ISTQB Foundation Level or similar QA/testing certification