Lead CRM/Power Platform Developer

Role – Lead Software Engineer – MS Power Platform/ Dynamics CRM

Where the job is based: Bangalore

Experience: 8+ Years

This role demands 3 days of work from the office every week and occasional out-of-hours working to support customer interests.

Who we are:

Kerv Digital (previously known as cloudThing) solve complicated problems with great digital experiences. We combine Power Platform, DevSecOps, Data Science and Software Engineering to achieve measurable business outcomes for our clients. Headquartered in Birmingham and part of Kerv, we are part of a £50m revenue global organisation, with over 450 employees, working with over 800 sector-leading clients, with offices in London, Birmingham, and Bangalore.

Kerv is an ethically led organisation, and we are proud of our values. Our mission to Build Future and make a positive difference in society helps guide us to choose to work primarily with Nonprofit and Public Sector organisations. We encourage all our developers and designers to embrace the latest technologies, frameworks, and cloud deployment platforms to help our clients achieve more. We relish the difficult problems and integration challenges and guarantee our developers are never bored.

We are proud to be certified as a Great Place to Work by independent assessors in both the UK and India. We can offer you an inclusive, collaborative atmosphere to develop your skills as part of a global multi-discipline development team with opportunities to be mentored by forward-thinking architects.

Join us today to work closely with household name clients, build your technical prowess, and make new friends along the way.

Responsibilities:

• Building custom Dynamics CRM solutions, principally via CRMOL and including extensive presentation of bespoke business processes

• Understanding and implementing solutions architected using service orientated, distributed, micro-service and other patterns appropriate to identified requirements

• Building complimentary solutions that integrate with CRM back-ends, such as customer

portals and integrations with other systems

• Working closely and effectively within a multi-developer team

• Reviewing documentation, designs and implemented solutions alike to ensure proposed approaches are implementable

Required Skills

• Extensive experience implementing and customising Dynamics 365 CE / Microsoft Power Apps solutions.
• Strong hands-on experience with Power Apps, Power Automate, Power Pages and Dataverse.
• Strong experience with Copilot Studio, including building and integrating AI-powered agents and conversational experiences.
• Strong C# / .NET development skills, including Dataverse/Dynamics 365 plugins, custom workflow activities and integrations.
• Strong JavaScript / TypeScript, HTML and CSS development skills.
• Strong hands-on experience with Power Apps Component Framework (PCF) and developing reusable custom controls.
• Strong knowledge of Dataverse data/entity architecture, FetchXML and SQL.
• Experience with Power Platform ALM, solutions, Git, source control and CI/CD.
• Hands-on experience with Power Platform CLI (PAC) for solution development, packaging, validation and deployment.
• Experience developing complex integrations using REST/OData APIs and JSON.
• Experience with Azure.
• Excellent communication skills with the ability to engage confidently with customers and stakeholders at all levels.
• Proven experience providing technical leadership, mentoring developers and working effectively within distributed teams.

Desired Skills

• Experience with Power BI and integration with Power Platform solutions.
• Experience with Code Apps and pro-code development within the Power Platform ecosystem.
• Experience with Azure services and enterprise integrations.
• Understanding of Microsoft Entra ID, OAuth 2.0 and Managed Identity.
• Experience contributing to solution architecture, technical design and estimation.
• Relevant Microsoft Power Platform / Dynamics 365 certifications.
• Experience establishing development standards, reusable frameworks and Power Platform engineering best practices.