Lead Business Analyst - TEM

Role Summary:

We are seeking skilled Business Analysts to join our Expense Management team and help manage and administratively maintain a complex Telecom environment supported by a variety of Telecom providers. The Staples environment is complex with over one thousand network circuits and millions of voice calls.

Minimum Years of Experience:

6 years of experience in a Telecom Expense Management role. Experience with Calero or similar TEM tools is a must.

Required Skills & Qualifications

• Associates Degree in Business or Accounting.

• 6 years experience with Telecom Expense Management.

• 3 years hands on experience with Calero or a similar TEM tool.

• 2 years hands on experience with telecom vendor management.

• Strong ability to monitor and analyze telecommunication expenses to identify cost saving opportunities.

• Strong ability to audit telecom invoices to detect and resolve billing errors and discrepancies.

• Proficiency in Excel to manage large amounts of data and produce reports on telecom usage and expenses.

• Ability to work closely with business and finance teams to forecast telecom budgets and projected spend.

• Excellent analytical, problem-solving, and communication skills.