Lead Business Analyst, Inside Sales

This position is 100% onsite in our Austin, TX office. To be considered, candidates must currently reside within a 30‑mile radius of the Austin, TX office and be able to commute onsite on a daily basis. Relocation assistance is not available for this position.

The Lead Analyst plays a critical role in driving sales performance through deep data analysis and strategic insights. This individual will be responsible for interpreting complex sales data, identifying trends, and making data-driven recommendations that optimize sales strategies. The Lead Analyst will collaborate closely with Sales, Marketing, Finance, and Sales Operations to provide forecasts, reports, and actionable insights that directly impact revenue growth and profitability.

This role partners with cross-functional stakeholders to gather and clarify reporting requirements, develops complex SQL queries to extract and analyze data from various relational databases, and builds interactive dashboards and reports using tools such as Power BI, Cognos, Tableau, SSRS, or Salesforce. Ensures data accuracy, consistency, and completeness, monitors and optimizes report performance, and troubleshoots issues related to data discrepancies and visualization errors.

Primary Responsibilities:

• Report Development:
  • Partner with cross-functional stakeholders to gather and clarify reporting requirements, ensuring alignment with business objectives.
  • Design and implement scalable reporting solutions that meet user needs and support decision-making.
  • Develop and maintain complex SQL queries to extract, transform, and analyze data from various relational databases.
  • Build interactive dashboards and reports using tools such as Power BI, Cognos, Tableau, or SSRS.
  • Validate data accuracy, consistency, and completeness across all reporting outputs.
  • Monitor and optimize report performance, including load times and query efficiency.
  • Troubleshoot and resolve issues related to data discrepancies, report logic, and visualization errors.
• Lead analysis and interpretation of sales data to identify trends, patterns, and opportunities for growth. Utilize tools such as Excel, SQL, and business intelligence software to manipulate and visualize data.
• Lead the alignment of sales performance data with broader business goals. Understand financial metrics and their implications on revenue, profitability, and margins to provide insights that enhance decision-making.
• Use CRM systems such as Salesforce, along with data visualization tools like Power BI or Tableau, to collect, manage, and present sales data. Leverage these tools to create automated reporting processes and improve data accuracy.
• Present findings and recommendations to senior leadership, sales teams, and cross-functional partners. Craft clear, data-driven presentations and reports to support strategic initiatives.

Education and Experience:

• Level of Formal Education: Bachelor's degree or equivalent experience
• Area of Study: Business, Finance, Data Science, or a related field.
• Minimum Years of Experience: 5
• Type of Experience:
  • 5 year’s relevant experience in related field, such as sales operations, business analytics, or a related field.
  • At least 2 years of hands-on experience in business reporting and analysis.
  • B2B
  • Sales enablement
  • Data Analysis and Business Intelligence
  • Financial & Business Acumen
  • Forecasting & Reporting
  • Communication & Presentation
  • Technical Proficiency
  • Sales Operations
• Technical Competencies & Information Systems:
  • Advanced proficiency in Excel, SQL, and business intelligence tools.
  • Experience with business intelligence tools such as Cognos, Power BI, or Tableau.
  • Working knowledge of data warehouse platforms (e.g., Teradata, Oracle, Snowflake).
  • Familiarity with CRM and sales resource management systems (e.g., Salesforce).
  • Demonstrated ability to create user-friendly self-service and IT-based report templates.
• Skills & Abilities:
  • Comfortable with matrix environment, data analytics, tech savvy
  • Experience with CRM systems (Salesforce) and data visualization tools (Power BI, Tableau)
  • Strong analytical and problem-solving skills, with the ability to interpret complex data sets and translate findings into actionable recommendations
  • Ability to effectively adapt to and apply rapidly changing technology to business needs
• Additional Language Skills: Strong verbal communication, Fluent in English
• Personal Attributes & Other/Preferred:
  • Strong understanding of financial concepts and their impact on sales performance.
  • Proven ability to communicate complex data insights to non-technical stakeholders. Ability to work cross-functionally with multiple departments.
  • Excellent problem-solving skills and attention to detail.
  • Experience in sales effectiveness or sales operations.

About The ODP Group: The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. For immediate consideration for this exciting position, please click the Apply Now button.

How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.

Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.