Large Commercial Sales Agent

Job Title: Large Commercial Sales Agent

Location: Bray / Portlaoise, Hybrid (2-3 days from home)

Certa Ireland is a wholly owned subsidiary of DCC plc and is part of the Energy Division of the Group. We are one of the country’s leading home heating oil, commercial fuel, and agricultural diesel suppliers, in addition to other business divisions including retail forecourts, fuel card services, lubricants. With strong renewable ambitions, we are leading the way in the supply of liquid biofuels and solar pv installation in Ireland to both domestic and commercial sectors. We aspire to having a powerful entrepreneurial spirit, a culture of high performance and teamwork, and exceptionally strong customer service.

DCC plc is one of Ireland’s most successful organisations, operating in various sectors including Energy, Technology and Healthcare. With annual sales of over €18 billion, and operations in 21 countries across 3 continents, DCC employs more than 15,400 people around the world. Being a part of our parent company means that while we retain the agility and local resonance of a smaller organisation, we also benefit from the strength and scale of a global company.

Certa Ireland welcomes applications from people of diverse backgrounds and abilities. We are committed to providing reasonable accommodations for applicants and employees with a disability. Should you have a reasonable accommodation request please email [email protected]

Principal Objective of Position

The Large Commercial Sales Agent will be responsible for managing and developing a portfolio of Large Commercial customer accounts, delivering against agreed volume, margin, retention and new-business targets.

Working as part of the Commercial Sales Team, the role will focus on building strong customer relationships, providing a high standard of service and identifying opportunities to grow Certa Ireland’s commercial fuels and wider product offering.

Key Responsibilities

• Manage a portfolio of Large Commercial customer accounts, maintaining strong relationships and a high level of customer service.
• Retain and grow customer volume and margin in line with agreed business targets.
• Identify and progress new business opportunities through proactive prospecting, lead follow-up and customer referrals.
• Build and maintain a strong pipeline of sales opportunities, ensuring all customer activity, opportunities and next steps are accurately recorded on CRM.
• Provide daily pricing to existing, contracted and prospective customers in line with Certa’s pricing governance and approval processes.
• Work closely with the Large Commercial & Distributor Team Lead on pricing, account reviews, contract renewals and customer-retention activity.
• Manage customer queries relating to pricing, deliveries, products, allocations and account administration, liaising with the relevant internal teams where required.
• Identify opportunities to cross-sell Certa products and services, including HVO, fuel cards, lubricants and tank-monitoring solutions.
• Support credit-control processes by working within approved credit limits and escalating any customer concerns promptly.
• Monitor market conditions, competitor activity and customer requirements, sharing relevant insight with the wider Commercial Sales Team.
• Attend internal meetings, customer meetings and training sessions as required.
• Carry out all duties in a professional manner and in line with Certa Ireland policies and procedures.

Education & Experience

• Previous experience in B2B sales, account management or a customer-facing commercial role.
• Strong customer-service and relationship-management skills.
• Experience working in a fast-paced, target-driven environment.
• Proficient in Microsoft Office; experience using a CRM system is desirable.
• Experience within the fuel, logistics or distribution industry would be an advantage.

Core Competencies

• Strong communication skills, with the ability to build relationships at all levels.
• Commercially aware, with an understanding of volume, margin and customer profitability.
• Proactive and target-focused, with a strong drive to identify and convert opportunities.
• Highly organised, with excellent attention to detail and the ability to manage multiple priorities.
• Customer-focused, practical and solutions-orientated.
• Positive, flexible and collaborative approach to work.