L3 Systems Engineer – Infrastructure & MSP
The Recruitment Alternative · Sydney CBD, Sydney ·
- Category
- Software engineering
An L3 Systems Engineer at an MSP serving as the senior escalation point for complex Microsoft infrastructure issues across roughly 60 customer environments, troubleshooting and driving escalations through to resolution. Core tech: Microsoft infrastructure in multi-client MSP settings.
We are seeking an experienced Level 3 Systems Engineer with strong MSP experience to act as the senior escalation point for complex Microsoft infrastructure issues. You will take ownership of escalations, troubleshoot across diverse customer environments, and drive issues through to resolution while delivering exceptional customer outcomes. Our Ideal candidate for the role would be: A Senior Systems Engineer at an MSP supporting about 60 customer environments and handle the escalations that the…