L2 Onsite IT Technician - Singapore
Hemmersbach · Singapore ·
- Work mode
- Onsite
- Category
- Support
- Experience
- 2+ years
- Familiarity with Active Directory, Azure AD, Exchange Online, and identity management
- Familiarity with ticketing system
- Understanding of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi)
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
- Strong knowledge of Windows 10/11, Office 365, and common enterprise applications
- Good English
- 2–5 years of experience in IT support or a similar role
- Driving license (desirable)
Committed to develop your career in IT within large corporations?
Keen on customer support?
Willing to work within an international working environment?
Join our company as an L2 Onsite IT Technician to provide advanced technical support to end users at our customers.
What about your responsibilities?
Support PCs, laptops, mobile devices, peripherals, and workplace equipment
Assist with video conferencing systems, monitors, printers, phones, and projectors
Install, set up, and maintain devices and standard software (Windows, Microsoft 365, iOS)
Troubleshoot basic hardware, software, and connectivity issues
Support walk-up IT desks or kiosks, when required
Asset management
Handle tickets and requests in ITSM systems
Location: Singapore (fully onsite)
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.