L1 On-Site Cloud O&M Engineer (Alibaba Cloud / Tencent Cloud) Инженер по эксплуатации облачной инфра
ZTE Kazakhstan (ЗТИ Казахстан) · Алматы ·
- Work mode
- Onsite
- Seniority
- Lead
- Category
- Industrial engineering
- Experience
- 3+ years
Responsibilities:
Perform routine cloud infrastructure health checks and generate inspection reports.
Handle L1 incidents and tickets; escalate complex issues to L2/L3 vendor support (Alibaba/Tencent).
Assist with change management, business testing, and system deployment.
Provide daily/project status reports and communicate effectively with clients and vendor teams.
Requirements:
Education: Degree/Diploma in Computer Science, IT, Network Engineering, or related fields.
Experience: 3+ years in Cloud O&M / IT Infrastructure Operations.
Technical Skills:
Strong Linux administration (CentOS/Ubuntu) and Shell scripting.
Hands-on experience with Alibaba Cloud core products (ECS, RDS, SLB, Redis, OSS).
Understanding of Docker & Kubernetes (K8s) (deployment, monitoring, troubleshooting).
Experience with monitoring tools (Prometheus, Grafana, Zabbix, ELK).
Fundamental knowledge of networking (TCP/IP, VLAN) and web/database services (Nginx, MySQL).
Mandatory Qualifications:
Must pass an interview with the Alibaba Cloud Technical Lead OR hold an Alibaba L3 O&M Certification.
Fluent in English.
Valid work visa / authorization to work on-site.
Preferred Qualifications:
Certifications: Alibaba Cloud ACP/ACE, CKA/CKAD, AWS SAA, or TCE.
Prior O&M experience in enterprise-level environments.