Knowledge Management Analyst
Plateau Software · Arlington VA ·
The Knowledge Management Analyst will support a government client by managing SharePoint portals, automating workflows, and deploying M365 and Power Platform solutions. The role involves site administration, quality assurance, and training stakeholders on knowledge management processes.
We are seeking an experienced Knowledge Management Analyst for a Department of War (DoW) client in Arlington, VA. Partial telework may be approved for the right candidate based on the client’s discretion. Working closely with Plateau team members and government stakeholders, this role involves working on all aspects of knowledge management, to include MS SharePoint site administration, workflow automation and deployment of M365 tools and platforms.
Responsibilities
- Serve as the site administrator for organizational SharePoint portal and perform any needed customization for optimal functioning as a knowledge management portal.
- Create and maintain websites using M365 and Microsoft Power Platform.
- Conduct a quality check/quality assurance on all data and documents provided to ensure conformance with organizational standards.
- Conduct training as needed on SharePoint and other knowledge management tools and processes.
- Work with team members to identify organizations gaps that would benefit from the knowledge management process and implement solutions for identified gaps