Knowledge/Information Manager (SharePoint Developer)- Norfolk KM

Nemean Solutions, headquartered in Sierra Vista, AZ, is a certified SBA 8(a) Native Hawaiian Organization (NHO) and veteran-operated company providing advanced Military Intelligence, Enterprise and Cloud IT services, Cybersecurity, Special Operations Forces (SOF) Exercise and Training, and niche Program Support and Professional Services to Federal and State Agencies supporting the US Government Defense, Intelligence and Aerospace sectors.

Job Overview:

Nemean Solutions is seeking an experienced Knowledge / Information Manager to provide onsite Knowledge Management (KM) and Information Management (IM) support to U.S. SECOND Fleet (C2F) in Norfolk, Virginia.

The Knowledge / Information Manager will support the C2F Knowledge Management Officer (KMO), Chief of Staff, and command personnel in executing the command's KM strategy and maintaining effective staff processes that enable shared understanding, operational synchronization, and informed decision-making.

The position supports a dynamic Fleet headquarters environment and requires a combination of Knowledge Management, SharePoint/Microsoft 365 development, battle rhythm and calendar management, training, process improvement, and exercise support. The PWS specifically identifies SharePoint, Microsoft Teams, Collaboration at Sea (CAS), and Microsoft 365 among the tools used to support C2F's KM mission.

Support Hours: Applicant shall be available during core work hours as established the Government customer.

Essential Duties & Responsibilities:

• Support the C2F KMO and Chief of Staff in the execution and continuous improvement of the command's KM strategy.
• Develop and refine requirements for KM-related tools and solutions supporting Fleet headquarters operations.
• Design, develop, maintain, and improve solutions using Microsoft SharePoint, Microsoft Teams, Microsoft 365, Collaboration at Sea (CAS), and related collaboration platforms.
• Support the management and synchronization of the C2F Battle Rhythm, command calendars, Staff Functional Teams, and Cross-Functional Teams.
• Assist with daily management of combined C2F calendars and serve as an approver for designated C2F room resources.
• Develop and deliver KM training for incoming and existing personnel on tools, processes, procedures, and KM best practices.
• Develop and maintain training guides, SOPs, KM instructions, and other supporting documentation.
• Solicit and evaluate stakeholder input to improve KM processes, procedures, and documentation.
• Support development of exercise-related KM products, collaborative environments, battle rhythms, and information-management processes for C2F exercises and operational events.
• Provide troubleshooting and technical support for collaboration tools, SharePoint environments, Microsoft 365, and related information-management capabilities.
• Support user access and administration across applicable C2F collaboration environments.
• Identify opportunities to improve staff processes through KM best practices and technology-enabled solutions.
• Coordinate effectively with Government leadership, military personnel, civilian personnel, external organizations, and other mission partners.

Competencies:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.