Key Account Manager

The Key Account Manager will manage the commercial relationship with existing large and multi-site customers, as well as prospect and close new business. They will proactively contact and visit clients to maintain a consistent high level of service, while identifying new profitable revenue streams. The Key Account Manager will maintain the revenue and gross profit of each account ensuring they remain profitable, and in-line with annual targets working with the Operations Team to ensure that service requirements are understood and implemented in line with client expectations

KEY RESPONSIBILITIES:

• With the support of Category Specialists, partner with multiple internal departments to ensure that service requirements are understood and implemented in line with client expectations
• Be a Subject Matter Expert by identifying Competitive Intelligence trends in the food industry with regards to new product lines and information from Lipari or its competitors
• Conduct product review consultations with clients
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
• Establishes productive, professional relationships with key personnel in assigned customer accounts
• Participates in a joint strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.

POSITION REQUIREMENTS:

Education:

• High School Diploma or GED required; Bachelor Degree preferred

Qualifications:

• 5+ years of experience in selling in the retail grocery space
• Working knowledge of Microsoft Office Suite; intermediate level of Excel a plus
• Ability to market and present new items, programs and other ‘value-add’ services to customers
• Exhibit professionalism in your appearance and communication
• Strong organization skills with ability to multi-task and work effectively under pressure
• Must be able to read, write and understand English; multiple languages a plus
• Ability to engage in a significant amount of territorial travel, regional sales meetings and other sales specific events
• Valid Driver License and reliable vehicle

ABOUT LIPARI:

Headquartered in Warren, Michigan, Lipari Foods is a leading independent distributor built around global and specialty foods. With a customer-first mindset, they serve customers through 67 depots across 32 states and growing. Lipari brings the world’s most craveable flavors to shelf with an end-to-end approach that combines exclusive and owned brands, retail services, innovative tools, and dependable delivery across 10 categories including deli, bakery, frozen/dairy, specialty grocery, international specialty, meat/seafood, packaging, confections, foodservice/prepared foods, and convenience.

Lipari Foods LLC is proud to be an Equal Opportunity Employer.