Key Account Manager


Responsibilities:

• Develop strategic business plans and commercial initiatives aligned with customer needs and company objectives
• Conduct business reviews with key accounts and monitor performance against agreed KPIs
• Deliver sales volume, value and sustainable growth targets
• Identify new opportunities to expand business within priority channels and categories
• Build and maintain strong collaborative relationships with buyers and customer stakeholders
• Manage conflicts or business issues proactively while working under high pressure effectively
• Plan and control trade spending effectively with clear ROI optimization
• Ensure profitable execution of promotions and commercial programs
• Leverage customer insights to create new initiatives, assortment strategies and channel expansion
• Strengthen presence of our brands across key CVS/MT outlets
• Conduct accurate forecasting and demand planning in alignment with cross-functional teams
• Analyze sales performance, market trends and consumer behavior to define winning strategies
• Lead execution excellence with internal teams to achieve operational and commercial objectives
• Take ownership and act with a strong sense of urgency and accountability


Qualifications:

• Bachelors degree or higher in Business Administration, Marketing, or a related field
• Proven experience in Key Account Management or Modern Trade Sales (preferably with CVS channels such as 7-Eleven / CP All)
• Strong commercial acumen with experience in data-driven decision making
• Advanced Excel and analytical skills; able to perform sales forecasting and conduct in-depth number analysis
• Excellent negotiation, communication, and relationship management capabilities
• Demonstrated leadership, agility, and ability to resolve issues swiftly under pressure
• Candidates with strong working relationships with 7-Eleven Buyers will be highly valued