Kaitaki Ratonga Delivery Manager

Z has a clear purpose: Powering better journeys, today and tomorrow. As one of New Zealand’s largest transport energy companies, we have a commitment to delivering safe, secure, and reliable transport energy – with the opportunity to deliver new journeys, with new energy solutions in a changing world.

We are proud to be the Kiwi contingent in the Ampol Group, an independent Trans-Tasman energy company, with trading offices across the globe, which are united behind our shared purpose. While many of the challenges and opportunities we face go beyond national boundaries, together we have the scale, influence, and capability to deliver for our customers, communities, and our people.

Tech, Digital & Data @ Ampol

As we embark on our digital transformation, we are committed to making Ampol easier to work with and within, enhancing every interaction through innovative solutions.

Our approach is anchored in data-driven decision-making and advanced technology integration, allowing us to create seamless and personalised customer experiences that truly resonate. By prioritizing value-based decisions and outcomes, we ensure that our digital transformation will drive meaningful impact and measurable outcomes.

We are dedicated to empowering our business through technology-enabled differentiation, strengthening our foundations to build sustainable value for the future. Our team thrives on the challenge of innovation—dreaming up big ideas, questioning the norm, and tackling complex problems. Together, we are shaping a future that not only meets the needs of today but anticipates the demands of tomorrow.

Join us as we embrace this journey of transformation, committed to delivering exceptional value and experiences that make a lasting impact on our business, customers and industry.

About the role:

At Ampol, we're undertaking significant transformation across our Technology, Digital & Data function, and we're looking for an experienced Delivery Manager to play a key role in driving delivery outcomes across our Z Retail and Supply technology initiatives. This is more than a delivery role. You'll be responsible for creating the conditions for multiple squads to thrive, uplifting delivery capability, embedding best practice ways of working, and helping our teams transition into a modern operating model that enables greater agility, collaboration and customer value. The Delivery Manager will lead delivery execution across squads, manage delivery leads and business analysts, oversee governance and planning rhythms, and ensure alignment between technology outcomes and business priorities.

Working closely with Technology Managers, Product teams and business stakeholders, you'll create clarity, remove roadblocks, manage dependencies and drive continuous improvement to ensure our teams are set up for success. You'll be equally comfortable rolling up your sleeves to solve complex delivery challenges as you are influencing senior stakeholders and building the capability of those around you.

Lead delivery excellence. Build high-performing teams. Help shape the future of how we deliver technology.

Key Responsibilities

• Drive effective and predictable delivery across multiple technology squads and initiatives.
• Lead and coach Delivery Leads and Business Analysts, building a culture of accountability, collaboration and continuous improvement.
• Uplift delivery capability and embed agile delivery best practices across the portfolio.
• Partner with Technology Managers to establish and sustain high-performing squads.
• Facilitate quarterly planning, prioritisation and delivery governance processes.
• Manage cross-squad dependencies, risks and impediments to maintain delivery momentum.
• Provide visibility of portfolio progress through meaningful reporting and stakeholder engagement.
• Foster strong relationships across technology, business and vendor partners to achieve shared outcomes.
• Support the ongoing evolution of Ampol's technology operating model and ways of working.

What you’ll bring to Z:

You're an experienced delivery leader who thrives in complex environments and enjoys bringing people together to achieve outcomes.

You combine strong delivery expertise with outstanding stakeholder management skills and know how to influence, coach and lead without relying solely on authority. You are passionate about developing people, improving delivery maturity and creating environments where teams can perform at their best.

• Significant experience leading large-scale technology delivery across multiple teams/streams or squads within enterprise environments
• Experience leading Delivery Leads, Scrum Masters, Project Managers or similar delivery professionals.
• Experience with technology delivery in the Retail card, energy or customer space would be advantageous
• Strong knowledge of Agile, Lean and contemporary delivery practices.
• Proven ability to drive execution, manage competing priorities and navigate complex dependencies.
• Exceptional communication, stakeholder management and influencing skills.
• Experience building high-performing teams and lifting organisational delivery capability.
• A continuous improvement mindset and passion for coaching others.
• Strong commercial awareness and a focus on achieving business outcomes through technology.

And of course, you’ll be passionate about what matters to Z, embracing and living our values to help us deliver on our aspirations and broader commitment to Aotearoa New Zealand.

Don’t meet every single requirement? At Z we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What we can offer you

• A competitive remuneration package including short-term incentive plan, medical insurance for you and your family, enhanced employer contribution for KiwiSaver
• Generous leave provisions including enhanced sick leave, parental leave benefits and the option to buy additional leave
• The balance of hybrid working, enjoy some of your week at home and some in our welcoming office space
• The opportunity to contribute and be part of a supportive team that is here to make a difference
• A chance to build your own capability through learning from some of the industry’s most knowledgeable people who have a desire to share their insights along with access to upskilling opportunities and career development across the organisation
• Two days a year to do Good in your Hood, though our volunteering scheme, a chance for you to help others in your community in a meaningful way to you
  

The base salary range for this role is $166,000.00 to $210,500.00 per annum, plus 15% STI based on company performance, a 5% KiwiSaver employer contribution and health insurance through Southern Cross.

Why Z?

Z has always been a proud Kiwi company. We’re aspirational for our future, confident of our role in Aotearoa New Zealand’s success and deeply loyal to our customers, communities and people.

At Z we focus on achieving extraordinary outcomes by setting the appropriate context, rather than by telling our people what to do. By doing this, high performing and talented people deliver

better results and are more personally fulfilled.

One of the things we stand for at Z is Diversity & Inclusion. It is our belief that having a diverse workforce make it possible for our people to truly be themselves and deliver on our aspirations for Z.

We’re distinctive in our approach and if you’re up for a challenge, we’d love you to be part of it. If Z sounds like a place you believe you can add value and grow your own capability, then make sure you read Our Why. This is our founding document and provides further insights in what it means to part of the Z whānau.

If Z feels like a good match for your head and your heart, come join us for one heck of a journey!

Whakauru | Apply

We care deeply for our people while pushing them to achieve their best as individuals and collectively as an organisation. Our flexible working approach and Rainbow Tick and Gender Tick accreditations - backed by our strong Group values, Whakatika Move as One, Whakaora Make it Happen, Whakamana Make it Count - have created an open and inclusive workplace that promotes personal development and is underpinned by a desire for our people and our communities to succeed.

One of the things we stand for at Z is Diversity & Inclusion. It is our belief that having a diverse workforce make it possible for our people to truly be themselves and deliver on our aspirations for Z.