Junior Quality System Engineer (1년 이상, 품질 시스템, ISO Audit)

1. Customer Interface

• Execute warranty service issued from customer site
• Analyze warranty data and provide the result to internal interested parties and customers
• Support to respond quality system audits of customer.
• Internal / External communication to establish root cause and corrective actions for customer’s requirement

2. Quality Management System

• Develop, review and revise standard operating procedure
• Maintain and control ISO 9001/14001 Certification
• Checking Quality Management System and suggest corrective actions
• Support GG MET and S-Mark Certification
• Quickly coordinate containment, subsequent root-cause investigations, implementation of correction actions, internal / external communications, customer acceptance, and closure to the satisfaction of the business.

3. Control of quality records

• Manage operations of Internal and External Training Program
• Assure training requirements are communicated and completed training is recorded.
• Control and Record Equipment Master Data
• Control Metrics data

4. Quality Customer Complaint / Warranty Service / Nonconformance

• Support FRB & QSC
• Track, develop and implement for corrective and preventive action
• Recording, tracking, and managing for Customer Complaint data
• Establishing and conducting the planning and corrective actions about root cause and failure analysis
• Proceeding Warranty Service after review to Return Material Authorization (RMA) and Failure Reporting from customers

5. Continuous Improvement

• Incorporate process improvements into the quality system.
• Revise and develop work Instructions

Who you are:

• Bachelor's degree in science, mathematics, statistics, or related technical program.
• + 1 year Significant applied experience with ISO Quality Management Systems.
• An awareness of Quality Principles and tools such as Quality Engineering, Statistics, Reliability Engineering, Quality codes and standards, and Quality Function Deployment approaches.
• Good at reporting quality documents for root cause, corrective action and quality process.
• Maintain good relationships with internal/external interested parties
• Prefer experience with SPC/SQC and statistical techniques
• Prefer experience with Continuous Improvement tools.
• Problem solving and investigation methodologies