Junior Product & Implementation Manager
HarborLab · Chalandri, Attica, Greece ·
- Seniority
- Junior
- Category
- Management
- Experience
- 1+ years
HarborLab · Chalandri, Attica, Greece ·
ABOUT HARBORLAB
Founded in 2020 in Greece, HarborLab is a fast-growing B2B maritime tech company on a mission to simplify and optimize port cost management. Our end-to-end, AI-powered SaaS platform transforms how Shipowners and Shipmanagers handle Disbursement Accounts (DAs), bringing automation, real-time data, control and transparency to one of the most complex and costly parts of global shipping.
But we don’t stop there. HarborLab also powers a thriving Marketplace, connecting Principals with a global network of vetted Port Agents and Vendors.
At HarborLab, people come first. Our culture is anchored in ambition, trustworthiness, genuine care, and agility—values we bring to every interaction with our customers and our team. We're proud to be consistently recognized as a Best Workplace (2021, 2022, 2023) and certified as a Great Place to Work (2024, 2025, 2026).
If you're looking to make a global impact, grow alongside passionate peers, and shape the future of maritime innovation—we’d love to meet you.
ABOUT THE ROLE
We're looking for a Junior Product & Implementation Manager who wants to grow into product management by working at the point where our product meets our clients. You'll turn client requirements into working configurations, keep our demo environments sales-ready, guide clients through integrations, and take on real product work for specific feature areas.
It's a hands-on role with a lot of variety. You'll work closely with Customer Success, Sales, Engineering and Product, and you'll see how a SaaS product is configured, sold, integrated and built.
WHAT YOU WILL BE DOING
Client configuration
Customer Success gathers each client's requirements, and you'll turn them into a working setup in our back office. That covers workflows, approval rules, users, cost categories and client-specific settings.
You'll make sure every configuration is accurate, documented and ready before go-live. Along the way, you'll build a deep understanding of how each shipping company operates, including its workflows, its priorities and what it needs from our platform.
Demo environments and go-to-market support
You'll build and maintain demo environments that are realistic, reliable and ready for Sales to use at any time. You'll prepare tailored demo data and scenarios for prospects, and you'll support product launches and go-to-market activities. Demo quality is critical to our growth, so you'll have the authority to draw on engineering resources to automate environment setup and maintenance and to keep demos working at all times.
Integration delivery and client liaison
We run many integrations with clients' ERP and operational systems at the same time. You'll set up and manage integration environments, coordinate with client IT teams and our engineers, and run training, SIT (system integration testing) and UAT (user acceptance testing) sessions. You'll track issues through to resolution and keep every stakeholder informed about status and next steps.
You'll act as the Product Manager for selected sub-teams, leading work that comes either from client feedback gathered through your configuration and integration work or from special projects. You'll own the specification from start to finish: writing clear user stories and acceptance criteria, working with engineers and QA during delivery, and making sure what ships solves the problem it was meant to solve.
Requirements
WHAT WE ARE LOOKING FOR
WHAT WILL MAKE YOU STAND OUT
Benefits
WHAT WE OFFER
Equal Opportunity Statement
HarborLab is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and prohibit discrimination on the basis of race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Data Protection (GDPR)
HarborLab collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). The information provided as part of your job application will be used solely for recruitment purposes. Your data may be retained in our talent database for future opportunities. You may request access to, correction of, or deletion of your personal data at any time by contacting [email protected].
Right to Work
By applying for this position, you confirm that you have the legal right to work in the European Union.
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