You’re only human.
It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.
We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.
The Opportunity
Join our Experience design team as a Junior Product Designer, where you’ll contribute to the design and delivery of digital products and experiences, working closely with a Senior Product Designer within a cross-functional product team. The role supports the development of customer-centred design solutions across the product lifecycle, while building capability across core product design skills including interaction design, UI design, wireframing, prototyping, user research and usability testing.
Key Responsibilities:
Contribute to the end-to-end Product Design process for a digital product, working under the guidance of a Senior Product Designer. Develop an understanding of customer and business problems and contribute to exploring, testing and delivering solutions.
- Design Practice & Operations
Develop familiarity with the tools, frameworks, systems and ways of working that support Product Design at Medibank, seeking guidance from relevant asset owners and experienced designers where required.
Develop an understanding of how customer and product data can inform design decisions and help measure the impact of digital experiences.
Actively develop Product Design skills through hands-on experience, feedback, coaching and collaboration, while contributing to a culture of trust, transparency and customer-centricity.
About You
- 0-2 years experience in design or related/adjacent field or recent relevant degree/certification in design, user experience, or related field.
- Demonstrated ability in design across either discovery or delivery, with eagerness to learn how to work with cross-functional teams.
- Understanding of structured problem solving including problem definition and analysis, with eagerness to develop skills in facilitation and discussion.
- Building an understanding of technical principles, with willingness to learn how to work with engineering to understand technology requirements and capabilities.
- Interest in research and digital analytics platforms and willingness to learn how to use them to understand user behaviour.
- Developing written and verbal communication skills, with a focus on clearly articulating design-related concepts.
- Demonstrated creative thinking and willingness to develop analytical problem-solving skills, including understanding of qualitative and quantitative analysis.
- Strong portfolio demonstrating design thinking, process, and fundamental visual design skills.
Ready to Apply?
If you're passionate about creating intuitive digital experiences and eager to grow your product design career in a collaborative, purpose-led environment, we'd love to hear from you. Apply now and help us create better health experiences for better lives.
Applications close Thursday, 15 October 2026.
Imagine working with us
We understand that work means different things to everyone... We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that’s why we’re reinventing work.
Imagine a workplace that helps you and your family thrive. Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/
For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could.
Inclusion and Accessibility
We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability.
If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help. You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us [email protected] or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser)
Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work