Junior Lodge Manager
Bushwise · Hoedspruit, South Africa ·
- Seniority
- Junior
- Category
- Management
- Experience
- 1+ years
a premier hospitality destination dedicated to providing exceptional guest experiences, scenic views, and top-tier service. We are looking for an energetic, passionate, and detail-oriented Junior Lodge Manager to join our dynamic team and help oversee daily operations.
Role Overview
As the Junior Lodge Manager, you will work closely with senior management to ensure the smooth day-to-day running of the property. This is a hands-on role perfect for an ambitious hospitality professional looking to advance their career in lodge management.
Key Responsibilities
- Guest Relations: Welcome guests, manage check-ins/check-outs, and resolve guest queries or complaints efficiently to maintain high satisfaction.
- Operational Supervision: Oversee housekeeping, front of house, and food and beverage services to ensure standard operating procedures are met.
- Staff Coordination: Assist in supervising, scheduling, and motivating the team.
- Administration: Handle basic administrative tasks, stock control, ordering, and daily reporting.
- Property Management: Conduct regular walk-throughs to ensure the property, rooms, and common areas are pristine and well-maintained.
Requirements
Requirements & Qualifications
- Experience: Minimum of 1–2 years of experience in a hospitality or lodge environment (front of house, duty management, or similar role).
- Education: A diploma or certificate in Hospitality Management or Tourism is advantageous.
- Skills: Excellent communication, strong leadership potential, and problem-solving abilities.
- Tech-Savvy: Familiarity with hospitality property management systems (PMS) and MS Office.
- Flexibility: Willingness to work hospitality hours, including weekends, evenings, and public holidays.
- Logistics: Valid driver’s license and dependable transport.
Benefits
What We Offer
- Competitive salary scaled to your experience.
- Opportunities for career growth and mentorship within the hospitality industry.
- A beautiful, vibrant working environment.