Junior IT Systems Administrator

We're IG Design Group Australia — a fast-growing, wholesale supplier of general merchandise to leading national retail brands and independent retailers. And our products are great! Think greeting cards, gift wrap, Christmas products, party supplies and giftware — we're the creative force behind the shelves at Australia's major FMCG retailers.

We're an innovative, design-led business that continues to grow year on year by developing strong relationships with Australia's leading retailers. We operate across office, warehouse, and field teams — plus a Ningbo, China office — and we're serious about building capability that scales with us.

Look us up at www.igdesigngroup.com.au.

We can offer you:

• Real hands-on responsibility in networking and infrastructure

• A supportive mentoring structure and clear progression pathway

• A fun role where you can learn, grow and develop

• Ability to join a profitable, growing business

• Staff celebrations & dress up morning teas — there's always food around!

• Positive, #EPIC team culture where innovation is celebrated

• Staff discounts

• Bright, fun environment — heaps of happy energy

• Free, on-site parking

• Career progression and technical depth

• Supportive management

Interested, keep reading...

We are looking for a practical, hands-on Junior Systems Administrator to join our team on a full-time basis, commencing early–mid November 2026. You'll absorb our day-to-day IT operations while taking real ownership of our networking and infrastructure. You'll grow into managing our expanding suite of internal applications, learning AI-first methods along the way. If you're keen to build depth across systems administration with solid networking fundamentals, this is your role.

At IG Design Group, you'll be collaborative, curious and solution-focused — happily diving into problems and staying positive through the busy seasons. That's who we are, and that's who we're looking for.

So tell me more about the role you say...

KEY RESPONSIBILITIES

– IT operations: Microsoft 365 & Entra ID administration, device management across Windows, Apple and warehouse scanners, Mimecast email security, level 1–2 support escalations

– Networking & infrastructure: routing, switching and VLAN management across office and warehouse, Juniper Mist Wi-Fi and switching configuration, hands-on server room management (UPS, cabling, patching, backups)

– Internal applications: manage and support our internally built business applications and collaborate on building new ones using AI-assisted development; willingness to learn matters more than prior coding experience

– ERP & reporting support: SAP Business One user administration, Crystal Reports/SSRS upkeep, WMS-integrated warehouse processes; full training provided

CANDIDATE PROFILE

– Networking knowledge: working understanding of routing, switching, VLANs, DHCP/DNS, subnetting and basic firewalls; Juniper exposure (Mist/EX) or CCNA-level study highly regarded — this fills a genuine capability gap for us

– Solid grounding in Windows environments, Microsoft 365 and Active Directory/Entra ID; comfortable with IT support fundamentals

– Genuine, demonstrable use of AI tools (Claude, ChatGPT, Copilot) in study or work to streamline tasks; interest in building internal applications and no formal dev experience required

– Willingness to learn and adapt: hungry to pick up unfamiliar systems quickly, take feedback constructively, and grow with the role; clear communicator with non-technical staff

– 1–3 years IT support or systems administration experience; degree/diploma in IT or similar highly regarded.

If you are excited about a challenge where you can test your technical problem-solving, take real hands-on ownership of our infrastructure, and embrace AI-first methods to build new capabilities, this will be a very satisfying role for you. Apply now!