Junior IT Support
Encora · Campinas ·
- Seniority
- Junior
- Category
- Support
On-site junior IT support role in Campinas, SP: responding to user requests and incidents, installing/configuring workstations and peripherals, maintaining inventory, and updating operating systems. Core stack: Windows/macOS (Linux preferred), hardware, TCP/IP networking, Microsoft Office 365, and Active Directory/Intune tooling.
Job Title: Junior IT Support
Key Skills: Windows, Microsoft Office 365, Hardware, TCP/IP Network and Technical support.
Location: Campinas - SP
Mode: On-site
We at Coforge are hiring Junior IT Support with the following skill set.
Key Responsibilities
- Respond to and resolve requests and incidents reported by users regarding systems and hardware on workstations;
- Install and configure computers, peripherals and accessories for new projects/collaborators;
- Support and update all operating systems available on the network for workstations;
- Evaluate the capacity and performance of workstations;
- Maintain an inventory of workstations, cell phones, peripherals and spare parts for hardware;
- Create and maintain procedures regarding processes, systems and hardware on workstations;
- Request the purchase of workstation, cell phone and peripheral equipment;
- Contribute to initiatives to improve the services offered, methods and processes;
- Contribute to a collaborative work environment, encouraging the exchange of experiences that help in the personal and professional growth of everyone;
- Keep up to date in your area of expertise.
Required Skills & Qualifications
- Knowledge of Windows operating systems;
- Knowledge of hardware (laptop, desktop, printers and peripherals);
- Knowledge of TCP/IP Network;
- Knowledge of Microsoft Office 365.
Preferred Skills
- Knowledge of Linux and macOS operating systems;
- Knowledge of Active Directory (AD) on prem and Azure;
- Microsoft administration and security tools;
- Advanced English.
Posted On: 5-10-2026
At Coforge, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.